Emergency Alert Test

[JonathanB]

Hi Everyone,

We’re aware that a number of customers have not received yesterday's test alert. We’re working closely with the government to understand why and make sure it doesn't happen when the system is in use.

There's been a few threads created about this subject since yesterday, so I'll merge these together under this one.

JonathanB

[a_ukboy]

Well I never received any alarm notification at 3pm, I’m connected to 5G 🤷🏻

[Tajuddin786]

I did get uk security alert today

I am leaving three network. 

This a very poor network. 

I will leaving soon. 

[Tajuddin786]

Why three network did get uk security alert today. 

I will be leaving three network soon.

Because its poor network. 

[sc1999]

I got the alert but you can turn it off in the phone's settings.

[GG189]

I didn't get the alert either and would like to know why. I'm on 3's 4G with one or two bars, but my phone shows "WiFi Call". 

Since this was a test I would even more like to know how the government is going to find out about those of us whose phones didn't get the alert and what they might do about it.

[a_ukboy]

My partner is on EE, also showing Wi-Fi call, he got his! I have a phone on Three and Vodafone, I didn’t get on either phone! My brother has 3 phones in his house on EE, only 1 got it.. a friend of mine got it and he’s on Three..,

Not sure it’s purely a 3 problem!

[sc1999]

It seems some phones default to wifi calling when others, like mine, on go to wifi calling when only 3g is available. 

[Janeybobs]

I didn’t get the alert at 3 pm.

Alerts not disabled.

I’m on 5G 

[sc1999]

So 5g is not all it's cracked up to be.