Not receiving any SMS after porting in

[leroylim]

Hi everyone. I ported my number from Lycamobile today - all seems ok but I can now not receive any security verification texts which means apps like WhatsApp, online banking etc. aren't working. I have tried resetting my network settings to no avail.

I have also tried asking a contact to send SMS to me, but I am not receiving them too.

So far I am able to receive calls and make calls to local numbers fine and mobile data is working fine too.

It seems like another member had this issue too - https://community.three.co.uk/t5/Network/Not-receiving-security-texts-following-port/m-p/5202 and @PeteG helped out in this issue.

[sc1999]

This is from 3's porting page and don't forget that Monday is a Bank Holiday. 

When will my number be transferred?

If you give us your PAC code by 5pm on a working day, we’ll aim to transfer your number on the next working day. 
 
The transfer may take 2 working days if we receive your PAC code after 5pm, or if we get it on a weekend or Bank Holiday. 
 
You can also delay your transfer by up to 30 days by picking a switching date that suits you. 
 
Please note that you’ll also need to make sure your new Three SIM is activated by 5pm on the last working day before your transfer takes place.

For example, if your transfer is scheduled to take place on a Monday, your SIM would need to be activated by 5pm on the previous Friday.

[Anonymous]

Can’t imagine Three would leave a number port half done but what do I know. 🤷‍♂️? The best bet would be to call customer services if all remedial action fails. As I said earlier I literally ported my number in three days ago and once I got the confirmation text from Three telling me it was complete all was fine for me. I’ve no idea if leroylim has received such a text.