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Not receiving calls or texts since porting number from Vodafone

pj2412
Regular

As the title says, since joining Three and porting my number from Vodafone I'm not receiving calls or text messages.  Have tried all suggestions from other threads.

 

Would appreciate if someone could look into this? (iPhone 12 pro, iMessage is working ok).

 

TIA 

 

Paul

11 REPLIES 11
JonathanB
Community Moderator
Community Moderator

Hi @Imogen,

Sorry to hear this, I'll send you a PM just now to get you in touch with some colleagues that can help get this investigated further.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


JonathanB
Community Moderator
Community Moderator

Hi @pj2412,

I've sent you a reply to your PM to link you with some colleagues that can help with this.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.