Not receiving calls or texts since porting number from Vodafone

[pj2412]

As the title says, since joining Three and porting my number from Vodafone I'm not receiving calls or text messages.  Have tried all suggestions from other threads.

Would appreciate if someone could look into this? (iPhone 12 pro, iMessage is working ok).

TIA 

Paul

[JonathanB]

Hi @pj2412,

I've sent you a reply to your PM to link you with some colleagues that can help with this.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
JonathanB

[Imogen]

Hi, Did you get this sorted? I’ve got same problem today. 

[JonathanB]

Hi @Imogen,

Sorry to hear this, I'll send you a PM just now to get you in touch with some colleagues that can help get this investigated further.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
JonathanB

[pj2412]

No, not yet.  Spoke to the tech support on chat who were useless.  Then went through to complaints and chatted with them and they seemed to be more in the know.  Said it would be resolved within two days.  I’m. Not holding my breath though..

[pj2412]

Still no incoming calls or texts, regret switching to Three now.

[owen1987]

Any luck with a fix?

[owen1987]

Exactly same thing happening for me - just moved from Vodafone 

[pj2412]

No, still waiting.  The port in team required another 48hrs to fix the issue which runs out today.  Not holding my breath though.

[Tim1]

I have this problem too.