Hi @Ladymay09,
Go Roam has a daily charge for Pay Monthly customers who have joined Three or renewed their plan after the 01 October 2021. PAYG customers, and Pay Monthly customers on older plans from before that date don't have Go Roam daily charges.
We've actually just expanded the Go Roam services to include a lot more destinations for Pay Monthly customers on the newer plans though. You can read more here: Introducing Go Roam Around the World Extra
This article explains a bit more, and has links to some helpful info on the Three website. Please comment on the linked article if you have feedback about our roaming services, we'd love to hear your thoughts.
Thanks,
Jonathan
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