Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Since May 2022, it is no longer possible for Three customers to use the "Virgin Media WiFi" SSID in London Underground stations, as they must now connect instead using the new "THREE_WIFI" SSID. Three provides a wifi profile on SIMs containing the cr...
I am trying to use steam link which uses the port 3478. It won’t connect using mobile data but it will using wifi.I have tested the port on https://www.yougetsignal.com/tools/open-ports/ and it says the port it closed. Is there a reason for this?
When I moved to Three, I used their network coverage checker to see what I could expect and, for my postcode, the checker says Yes - Very good service 4G indoors and out. Well indoors it varies from 3G to 5G when sitting in the same chair and my phon...
Hi normally my voicemail was off now i am receiving lots of voicemails texts can you please stop thanks
I'm currently travelling in Laos, and previously I was in Kashmir. In both places, my Three SIM is unable to connect to the local network, so I cannot receive SMS to my UK number.Receiving SMS to my UK number is critical for signing in to services us...
Have just about had it with this router. Please see image for the current data showing. For the last two weeks, the white lights are all on, showing a 5g connection, the main router page is also showing 5g... however there is no 5g connection in the...
So I was forced to do a factory reset on my MC801A to diagnose another issue. When it came back up and I tried to configure the same WiFi settings as I had before, it's now forcing me to add a special character to my Wifi Key. It was using a key with...
Where can I get a 5G network in Luton please. I live at LU1
My phone got stolen 11 days ago and I need Proof Of Usage and Proof Of Barring for the insurance claim. 11 days down and every time I call up I get it promised that it'll be with me in the next 24 hours, or there was an issue with my Email account et...
I can't login to my 3 account
