Broadband

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Conversations

THREE Broadband Madness - Outdoor Router

Bear with me.I signed up for 3 Business 5G last week. I can get a download of around 150mbs (pretty good) at my house in the forest. However, the upload speed is 2mbs, which is quite frankly unusable. Tried it all around the house, even in the loft. ...

pt44 by Fledgling
  • 221 Views
  • 1 replies
  • 0 likes

Router Returned, Three Claims I Didn’t!

Dear Three Support Team,I am writing to raise a complaint regarding the ongoing issue of being charged £105 for not returning the 5G router, which I have already returned. Additionally, I have now been passed to a debt collection agency, which is ext...

andreimj by Fledgling
  • 351 Views
  • 4 replies
  • 1 likes

Router Return

I moved onto a new contract with Three recently to get the new outdoor 5G router.  I cancelled my old contract and was told I would need to return the router, and a label would be sent... Fair enough.No label appeared.  I have chased several times an...

Three 5G not allowing FTP

My website(s) hosting company insists on SFTP-SSH for the main domain FTP, but normal FTP for sub domains.This worked OK when I used Virgin broadband. When I moved to THREE 5G, I can still FTP to the main domain, but with any of the sub domains I get...

WCAT-16 by Fledgling
  • 422 Views
  • 7 replies
  • 0 likes

Returning 5G Router

I am still waiting for the returns bag to post my 5g router back to 3, it's been 2 weeks and still no returns bag. What is happening with delay, can I just pop into a 3 store and hand it back to them. I cancelled the home broadband because it keep dr...

PK555 by Fledgling
  • 222 Views
  • 1 replies
  • 0 likes

MD

My 5G outdoor home broadband internet is not working

MD1 by Fledgling
  • 177 Views
  • 1 replies
  • 1 likes

Best solution Am I connected to 4 or 5g ??

Good day,this is a screenshot of my routers home page at 192.168.0.1 when I took this a Speed Test showed I have 165Mbps download when the usual is around 50Mbps (sometimes down to .8Mbps so I suspect I'm on 5g, but the screen isn't showing the Green...

Screenshot 2025-01-12 at 14.17.00 (1).png
hh93 by Fledgling
  • 382 Views
  • 4 replies
  • 0 likes

IT IS LITERALLY UNUSABLE

I swear to god I cant even play games, download games or do ANYTHING. I just want to enjoy games on my free time but this god awful service makes me want to jump off a cliff with no parachute. IS IT EVEN LEGAL TO BE SELLING SOMETHING THIS TRASH.

AdzUsual_0-1737062278071.png
AdzUsual by Fledgling
  • 286 Views
  • 2 replies
  • 1 likes
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