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Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...
Every time I update my phone 3 forces me to "Complete My OS Upgrade" which basically means "we are forcing you to look at these apps and select some for you to download to make us money unless you unselect them". I also have random games just appear ...
Hi,I upgraded my phone to the Samsung S23 on the 21st of January through the Three App and have still not received it. I have tried calling customer support multiple times this last month, only to be told it would be shipped out. I have never receive...
Hello i opted in for an upgrade on my mobile and I cannot recieve it because i do not have ID with my most recent address. Is their another way to go around it other then retrieving a four digit pin from the shop as I have tried twice and am unable t...
I have been a customer for more than 15 years. My upgrade was due in August 2023. Three promotion departments offered me an iPhone 15 Pro with a Watch and the offer was turned down. I changed from iPhone 14 to a new modern phone for the next three ye...
I’ve cancelled an upgrade to my phone a month ago after I was given a new phone number I didn't request or want as I've had my number for 22 years.I’m still waiting for a returns bag despite frequent promises from 3 support that one will be sent, or ...
yesterday I upgraded to a phone. iphone 15 128gb. I paid £60 upfront but I don't see it in my account. at upfront it shows 0£, how is it possible to pay 60£ and it doesn't show in my account? I think I was lied to, who stole my money?? I went to the ...
Made a preorder for an iPhone 15 Pro on 16/9/23.Haf series of delays up until 6/10/23 when I was informed of the impending delivery for this Monday 9/10/23.On Monday afternoon, tracking ID on DPD became inactive (i.e NO PARCEL ACTIVITY).Got no update...
It is already 12 October which is the release day of Google Pixel 8 but I still haven’t received any email or SMS from Three and DPD about my order and delivery.It is very disappointing that Three UK is not delivering the phone on the release day whi...
I currently have an iPhone 13 and have 6 months left on my contract, it says I can upgrade if I want. If I choose to am I then paying 2 contracts? The 6 months left on my iPhone 13 and the new one? the message on the dash states as follows:You can up...
Used the website to upgrade from a Z Fold 3 to a S23 Ultra yesterday. There was no option to "add a smartwatch" while doing so, and trying to add a seperate item wouldn't work because "you already have an order open in the basket". So I finished the ...
