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Bought a pay as you go phone and 1 month data pack in £287. However, system wouldn't let me log in account since day 1. So I complained, and decided to stop the datapack's auto renewing, which is acceptable in their policy. Don't know why, the custom...
I went through the early upgrade process online to upgrade from the iphone 15 to iphone 16 when going through the process it said nothing about any charges or anything and now 2 months later they have tried charging me for the iphone 15 and the 16 if...
So I had an email on the 28th of October saying I could trade my old phone in when renewing my contract and they would give me £150 on top of the regular trade in value. So I spent an hour on the phone signing up to a new contract. Received the new p...
Hi, Has anyone had a similar issue of trading their phone in with the promotion offered by three with the iPhone 16? I was told I would get £63 for the trade-in of my old phone, then an additional £150 as a promotional deal.i have got the funds of £6...
I would just like to enquire whether anyone has actually received the funds for their Three Trade In device?I received an email confirmation 12 days ago confirming payment for my device had been paid straight into my bank account. After consulting wi...
I have a PAYG sim which runs out Sunday, I want to extend it and have credit in my account but cannot figure out how to pay for the extension with my credit. Help please!
adding my IMEI number to the trade in spot on the website identifies that its a pixel 8 pro but it thinks i have a 256gb model which i most definitely don't, i have a 512gb model which could be worth more money in a trade in.whats the deal and how do...
Hi,I was curious about the new Pixel 9 Pro XL. I just got the 8 Pro in March last year (so I'm still very new into the contract). However, I saw an offer of 'up to' £760+ for trading in a Pixel device. Out of curiosity, I clicked on the option to upg...
I contacted the first Sales guy in which we managed to finally get 45 minutes into the call after a lot of misunderstanding and repeating myself - Got to the moment he was setting up my account and he said that there was errors coming up (not his fau...
Hi, I purchased an Honor 200 Pro 5g a couple of weeks back; the phone was supposed to come with a free Harman Kardon Onyx 8 speaker, yet I haven't received the speaker or been given any information on how to claim it. Just wondering if anyone else is...
