Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Iphone 16 early upgrade

I went through the early upgrade process online to upgrade from the iphone 15 to iphone 16 when going through the process it said nothing about any charges or anything and now 2 months later they have tried charging me for the iphone 15 and the 16 if...

Bdizzlee by Fledgling
  • 122 Views
  • 2 replies
  • 0 likes

Nightmare trying to trade old phone in!

So I had an email on the 28th of October saying I could trade my old phone in when renewing my contract and they would give me £150 on top of the regular trade in value. So I spent an hour on the phone signing up to a new contract. Received the new p...

Capture.PNG
HUD209 by Fledgling
  • 303 Views
  • 6 replies
  • 0 likes

trade-in promotion: iPhone 16 - missing funds?

Hi, Has anyone had a similar issue of trading their phone in with the promotion offered by three with the iPhone 16? I was told I would get £63 for the trade-in of my old phone, then an additional £150 as a promotional deal.i have got the funds of £6...

Trade In - Payment Outstanding

I would just like to enquire whether anyone has actually received the funds for their Three Trade In device?I received an email confirmation 12 days ago confirming payment for my device had been paid straight into my bank account. After consulting wi...

julia12 by Regular
  • 527 Views
  • 4 replies
  • 1 likes

Devices

I have a PAYG sim which runs out Sunday, I want to extend it and have credit in my account but cannot figure out how to pay for the extension with my credit. Help please!

Trade in identifies the wrong phone

adding my IMEI number to the trade in spot on the website identifies that its a pixel 8 pro but it thinks i have a 256gb model which i most definitely don't, i have a 512gb model which could be worth more money in a trade in.whats the deal and how do...

DM00SE by Fledgling
  • 417 Views
  • 3 replies
  • 0 likes

Odd upgrade on Pixel 9 Pro XL

Hi,I was curious about the new Pixel 9 Pro XL. I just got the 8 Pro in March last year (so I'm still very new into the contract). However, I saw an offer of 'up to' £760+ for trading in a Pixel device. Out of curiosity, I clicked on the option to upg...

Pushy Sales - Decent Deal

I contacted the first Sales guy in which we managed to finally get 45 minutes into the call after a lot of misunderstanding and repeating myself - Got to the moment he was setting up my account and he said that there was errors coming up (not his fau...

Mallow by Fledgling
  • 366 Views
  • 1 replies
  • 0 likes

Best solution Honor 200 pro 5g free gift

Hi, I purchased an Honor 200 Pro 5g a couple of weeks back; the phone was supposed to come with a free Harman Kardon Onyx 8 speaker, yet I haven't received the speaker or been given any information on how to claim it. Just wondering if anyone else is...

ukpeter1 by Fledgling
  • 1178 Views
  • 2 replies
  • 0 likes

Which phone has the best camera?

Hi there, I just upgraded from IPhone XS  to IPhone 15  and I don't like the camera that much. Does anyone have any feedback as to which camera is the best? iPhone 13, 14 or 15? The camera for iPhone XS was better than 15 imo. It had a smoothing effe...

Labels