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Long story short, when requesting proof of purchase for accidential insurance claim with other insurer, three says I never got the phone from them.My records prove other wise, evidencing "from three" DPD delivery confirmation email. Also jump in my d...
So I'm another person who fell into the trap of upgrad now and get £120 extra for your trade in/recycle on your old phone. Ingram fob it off as a three issue, three cannot give any reason as to why I haven't received my £418. Three chat is useless, a...
Could somebody please advise who I need to speak to regarding a missing trade-in payment?I had email confirmation from Ingram that the trade-in was complete and payment was due to be paid into my device plan on the 17/02/2025. More than 2 weeks later...
I'm having big problems getting a payment for my trade in phone, both ingram and three claims the other makes payment. Any help would be appreciated.
Honestly trying to upgrade my phone tonight and I couldn’t tell you if it completed even when agreeing to credit agreement, selecting the shop to pick it up. It crashed so many times, some times i couldn’t select what I wanted even if it was just a c...
I upgraded the s25 ultra using enhanced trade in on my old s24 ultra. I was offered £645 and sent it off on the 18th of February and was received according to tracking on the 19th of February. So far I have had no contact from three on ingram on this...
............help!!!!!!!!
Hi , does anyone know the timeframe for trade in payment? I was told by email that I would be paid in 3-5 days it has now been 5 days and still no payment. It annoys me because I have to pay my bills on time otherwise there's late payment fees but th...
Bought a pay as you go phone and 1 month data pack in £287. However, system wouldn't let me log in account since day 1. So I complained, and decided to stop the datapack's auto renewing, which is acceptable in their policy. Don't know why, the custom...
I went through the early upgrade process online to upgrade from the iphone 15 to iphone 16 when going through the process it said nothing about any charges or anything and now 2 months later they have tried charging me for the iphone 15 and the 16 if...
