Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
Hi,We recently got a three branded outdoor hub Y5-210MU. We dont use it outdoors though as its not necessary and so I would much rather have had an indoor hub, but nevermind. Anyway I would like to update the firmware, but there doesnt seem to be any...
Hi, Im a phone collector and avid blackberry fan. I have multiple blackberry's and one of them is a blackberry 9320 which is locked to Three. Threes 3G has now been switched off and you don't have 2G so I cannot use it to make calls. This phone has v...
So……..I currently have an iPhone 13 and Apple Watch series 9 with a smartwatch sharing plan. I’m changing phone this week. So is the watch plan linked to the phone SIM or the actual phone? I’m hoping it’s simply a matter of unpairing watch and old ph...
I’ve purchased an Apple Watch Ultra 2 contract, I already have a contract for my Airtime with Three. As part of Apple Watch purchase I get 24m contract to share my allowances with the Watch. When I try and set-up cellular on the Watch app through iPh...
Hi there, I just upgraded from IPhone XS to IPhone 15 and I don't like the camera that much. Does anyone have any feedback as to which camera is the best? iPhone 13, 14 or 15? The camera for iPhone XS was better than 15 imo. It had a smoothing effe...
I have been trying to get Proof of Usage Please!Proof of purchaseProof of usageProof of Barring Can find help anywhere
I have a three sim only sim for calls and texts, but occasionally I want to watch F1 when I’m not at home. who can tell me which sim to purchase, I should have done my research before I bought the sim when changing from my last supplier.
What’s the deal with pairing an Apple smartwatch to threes mobile service?I specifically moved to the three network from another (far cheaper -giffgaff) just to be able to pair and share data with my Apple ultra smartwatch. I can not do that due to v...
Can anyone help me with this? I’ve recently bought a new apple watch and when I try to set-up mobile data it says “E53306-Your airtime plan is not compatible with the Smartwatch Pairing service”. I wonder if i have to be a pay monthly customer as I a...
I'm trying to pair an Apple Watch with my Three Mobile data plan. The Website allows me to put the Apple Watch and the £5 a month for 24 months pairing plan into the basket. That's as far as I can go, as the website gets stuck.I've gone on live chat ...
