Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
My husband has a Samsung Galaxy Tab S8 Ultra with a sim only plan from Plusnet - which uses the EE networkPlusnet mobile is closing, so he has to find an alternativeHe has been told by Three, on more than one occasion, that he can only have a data on...
I’ve cancelled an upgrade to my phone a month ago after I was given a new phone number I didn't request or want as I've had my number for 22 years.I’m still waiting for a returns bag despite frequent promises from 3 support that one will be sent, or ...
I’ve just taken out a 2nd contract via the Three website for a mobile broadband dongle which arrived via DPD on Friday. Surprisingly the sim wasn’t active and on calling customer service,I’ve been told it may take 72 hours to activate it.I have no nu...
It is already 12 October which is the release day of Google Pixel 8 but I still haven’t received any email or SMS from Three and DPD about my order and delivery.It is very disappointing that Three UK is not delivering the phone on the release day whi...
Hi all, I was told when renewed my pay monthly contract earlier this year that I would not have any trouble using my phone abroad in Jammu, India, as go roam was active. However, I have received no network related messages and even on checking for ne...
I have made countless phone calls, had dozens of webchats, emails etc, I've even replied to posts on here. What will it take to resolve this issue? Today the Smartwatch pairing plan that I cancelled last month as a last ditch effort to fix this, has ...
What’s the deal with pairing an Apple smartwatch to threes mobile service?I specifically moved to the three network from another (far cheaper -giffgaff) just to be able to pair and share data with my Apple ultra smartwatch. I can not do that due to v...
Can’t even pair my phone data to my watch as I get this message now ! Your Three account is not eligible to enable mobile service on your Apple Watch. Contact Three for more information. Can anyone help as I’ve been in touch to tech support and they ...
Why can’t smart watch pairing be used abroad? I’m confused that I can use my phone data but the watch using the same number cannot. Can anyone explain why?
I’m aware this is basically a massive club of people being completely chinned off by Three when it comes to errors surrounding Apple Watch mobile data. Just curious, is anyone else stuck on “There’s a problem” at the moment? I’ve had all the errors t...
