Can’t access ‘my account’ page in the three app.

[Shahmishahrir]

My page loads blank when I login into the my account page on my app. Any pointers?

using an Iphone 13, had restartes my phone, updated ios, cleared cache and deleted/ reinstalled but it seems that the problem persists.

[JonathanB]

Hi @Shahmishahrir,

Sorry to hear this, are you having the same issue if you try to login on the Three website using your browser? Does it make any difference if you try connecting using Wi-Fi or Mobile Data?

@Extra1978,

Can you let me know on the above too? Are you also using an iPhone?

Thanks,
Jonathan

[Extra1978]

having the same issue