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Can’t access ‘my account’ page in the three app.

Shahmishahrir
Fledgling

My page loads blank when I login into the my account page on my app. Any pointers?

 

using an Iphone 13, had restartes my phone, updated ios, cleared cache and deleted/ reinstalled but it seems that the problem persists.

22 REPLIES 22
destroy
Fledgling

im also having this problem on an iphone 7!! i have tried everything like safari and even putting the sim into a different phone, nothing has worked and ive been trying since last week. why hasn’t this been fixed yet???

Same issue both safari chrome and 3 app can’t log in ??? 
iPhone XS Max 

KateS
Community Support Team
Community Support Team

Hey everyone,

I'm sorry for the disruption this is causing and can reassure you all, our teams are working hard to resolve this.

If anyone needs assistance in paying a bill, adding a Go Roam pass etc, please pop through for a chat with our Customer Service team in the meantime. 

Thanks,

Kate



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