Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message "You are not authorized to change the services. Only the account owner is allowed to perform changes.'Anyone had this issue and got it fixed.Online cha...
Hello AllI've been emailed today about renewing my contract - with one of the offers being a 24month contact. However, i wanted to add on the smartwatch pairing plan, as when i checked the pricing guides it appears that its free for 24 month contract...
Hi I have a question to ask. I ordered a 3 pay as you go SIM online. I used that sim for a few weeks and now I decided that I didn't want that number anymore and rang 3 customer service and they have cancelled that pay as you go number and it is no l...
I have an amazing deal on 3 business of £3pm unlimited data and it expires soon. I had a letter from 3 telling me I could change my plan or cancel when it expires.They made it sound like the current deal will just stop at the end - is that right? or ...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I have a new PAYG account and would like to check the following with the community please. Apologies if this is already answered - I did search but couldn’t find. is auto top-up required if I have an auto-renew data pack? For example, I have my debit...
I’ve been trying to cancel a broadband account with three for at least four months now. I called in December and made payment was made, however January it has showed up on account in arrears! I called customer service again who were no help and said ...
It seems like a misconfiguration at sender's end. I'm not receiving the notifications from Community due to it being flagged by Gmail, and I have to keep checking Spam and confirming it's safe, every single time:It would be great if this can be fixed...
First post here.Going around in circles a bit with trying to sort an Phone upgrade with customer services.My Device was paid of years ago as only a iPhone 6s so i only have an Airtime plan at £19.99 which i think is the cheapest. I don't remember ren...
I ordered an upgrade on 30th of January as I was due for renewal. I Picked the Samsung S24 which stated and still states "In Stock".I've not had a delivery despite your delivery information stating it's next day delivery. Speaking to a web advisor, w...
