Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Allowance refresh daye

Hello, is there a way that I can work out when my allowance resets? I am currently in Spain and cannot connect to three to register for my3.the Direct Debit leaves my account on the 7th of the month if this helps. thank you 

Roaming

I have come to Australia from the UK and I can't find out if my plan is a advanced plan ,allowing me to use my allowance here 

Hope by Fledgling
  • 907 Views
  • 1 replies
  • 0 likes

Activating Sim card

Hi I’m trying to activate my account and I’m having issues trying to do it  also need help trying to transfer my my old number to my tree SIM card 

Data Plan Query

Hi,I was looking at the New Pay As You Go leaflet and I saw that there was a £10 plan with 6GB of data that had a duration of 24 months. However when I log in to my account that plan is not available to purchase. Has it been removed? Thanks.

plans.png
17-pdr by Regular
  • 1310 Views
  • 2 replies
  • 0 likes

Payment

Hi everyone! I want to remove my Three number from the payment method, but it won't let me. It says: "There is an active subscription on this account that requires at least one payment on file". I just don't know which subscription and where I can se...

Keeping existing terms when contract ends

My 24 month sim-only deal ends soon. I know I can just let it become a rolling 30 day agreement, however if I do that, will any of the existing conditions end?I'm most interested in the fact that I currently have an Advanced plan with the free intern...

PAL62V by Fledgling
  • 4231 Views
  • 5 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors