Not received my returns bag
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on โ11-25-2024 12:48 PM
I cancelled my 3 5G contract and have had my final bill confirming this.
no returns bag has arrived after several weeks and now I have been sent an email threatening to charge me ยฃ105 if itโs not returned.
how do I return it?
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on โ11-25-2024 05:46 PM
Hello, Dan.
Welcome to the Three Community.
That's not great news. It normally arrives within 5 working days of being requested. I'd recommend reaching out to the support team to let them know you haven't received anything yet.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
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