Accounts and services - Get support for Three services

Split Port from EE

Hi,I gave 3 my pac code last Thursday (8th June) and it should of completed 9th but it look likes a split port and I can’t get 3 or EE to help, both are saying the port is complete but EE number is still active, when I call out on the 3 SIM card it s...

Proof of Usage

Terrible service from Three, if thinking of joining please beware. I am going to cancel my contract. When you take a SIM only contract with them, they do not ask for proof of purchase or IMEI number, then when you lose your phone they request these ...

Log in

I can’t log into anything on the all or web browser I just get a red triangle saying something went wrong “ we can’t load part or all of the information right now, please try again later or contact help desk,” I’ve done this and the help was not even...

Thr

I have purchased 2 sims of three before 2 months. I requested customer service to not change my current number. But its changed already. I have my lebara card and the my current number is 07*********. But when I insert three sim, number automatically...

From day 1 I can't login into my Three account Nor on App (iphone, Android) nor Windows Laptop (add

HiFresh contract with Three.From day 1 I can't login into my Three account Nor on App (iphone, Android) nor Windows Laptop (add blockers turned off).Support can't help me in any way. Reseted my password, that's all they could do #####Something went w...

Best solution Data only

Just bought new data only sim for mifi. How can I check how much gb is left on card as I can’t receive text on a SIM data only card to set up on My3app

Charges twice in 1 text many times

I sent 1text and short words but you charge me twice 15p and 15p. Many times. It’s not fair and cheating customers.

EU roaming data limit and Go Roam

I have pay-monthly Standard SIM only package with 120GB. EU roaming and 120GB limit. Am roaming and got a text saying I’ve used my 12GB roaming limit. On Three app, it says I have used only 5GB in current month. And in 15 years I have never used 12...

fonehouse three pay monthly sim registration problem

Hi,Just purchased a pay monthly sim from fonehouse but I cannot register. I've clicked the register button, entered an email address and password but I get an error "Please check the details you entered are correct. If you still encounter an issue, p...

System failures of login, registering, porting and DD's.

There have been many posts over the last few days complaining of problems with login, registering, porting and DD's.It's about time one, or more, of the moderators addressed these issues and it is quite clear, that 3 is suffering a bundle of issues.M...

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