Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Wrong name on account

I just tried to change my address on my account via the chat, only to find for some reason its not my name on the account in your systems. When I log in no other name shows but my own, only my name shows on bills, but I am now locked out of my accoun...

Becca1 by Fledgling
  • 908 Views
  • 1 replies
  • 0 likes

Overcharge on my Three Network Subscriptions

Hi Team,I have been overcharged on my three monthly subscriptions. I usually pay £24.75 monthly basis on just my single-use sim. Please, kindly remove International calls from my package.I would be glad if this can be done as soon as possible.Thank y...

SIM Card

Hello, I signed a contract with one of the tree employees for a SIM card a few days ago and even gave my previous SIM card pack number and emphasized that I want my old number, but unfortunately today, after the new SIM card was set up, I found out t...

02091978 by Fledgling
  • 1818 Views
  • 3 replies
  • 0 likes

Regarding my contract

Just looking for a bit of advice... I am a 3 customer - and have been for over 10 years now. I have reported problems with my phone time and time again to be told - we have to speak to Samsung - samsung have said it can be reported via 3.... anyway l...

Payment

Hi there is some money toke by Three from my account ,can i know why?

Elalwan by Fledgling
  • 964 Views
  • 1 replies
  • 0 likes

smartwatch pairing plan

Today I received my new Apple watch series 9 and paired it with my phone. When I tried to transfer over my smartwatch paring plan I was asked for my log in details in the app. I put them in and received a page which said "There's a problem - one of t...