Scam calls from people claiming to be 3

[Hatshepsut]

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for 3. 

[Deb3]

I have been spoofed today .. gave my bank card details .. was weird because they had so much details about me.. offered 45%discount on my monthly plan.. I should have known better but whist I was on the phone to them I checked the number they called on with Google which said was 3 customer service number.. I’m fuming because to have that much info on me I believe inside workers must be giving out information on customers 

[Unhappy2]

Same here 07828 919XXX called me. I have reported it.

[smasher_2025]

I have blocked my card but other my pII like address and bank details  they know, that is concerning to me they also know my monthly 3 bill

[JonathanB]

Hi @smasher_2025,

If you have a look at our Fraud to watch out for, and Report a problem pages, you'll find lots of help and guidance on how to report scams and suspected fraud with Three and other organisations.

Thanks,
Jonathan

[XkatX]

I've been receiving calls from a number 03333031021 is this THREE or a scammer? 

[figjamuk]

I am fed up of receiving calls from random numbers claiming to be calling from Three. I am receiving a call 2 or 3 times a week. I keep telling them I know it's a scam and stop calling me but they keep calling. It does feel like there is some kind of data breach at Three or there's some kind of inside job going on selling information. These scamming scumbags know I'm on Three somehow but I'm not falling for their **** Three you need to do something about these clowns and protect your customers (You know the ones, we're the people that spend money with you every month)

Please get this call center closed down.

[Deb3]

Exactly my thoughts.. they knew too much .. the email had a direct link and I fell for it unfortunately and gave them my card details to pay the so called administrative fee I’ve had to freeze my card until I can contact 3 customer services tomorrow as they are closed..  I just hope my phone hasn’t been hacked.. I’m not tech savvy and don’t know what to do .. 🥺🙈😤

[MoleMan]

I renewed my THREE contract online yesterday and the form was asking a lot of unnecessary personal questions and I couldn't complete renewal until I answered them all. For example 'MARITAL STATUS'. What has that got to do with having a phone contract?!!
Since then I have been plagued with spam calls from various numbers eg; 08081682025, 01*********, 03333381079, leading me to believe that someone within THREE might be being naughty. I wonder.....

[Piratewendy]

I have received calls from the following numbers claiming to be 3 promotions wanting to know how much my contract is and stating my details are encrypted which is why they have don’t already know those details.  
02*********, 02*********, 02*********

[Ktails]

Received a call tonight from "Three" stating trying to keep customers after poor customer feedback. Offered to cut my bill in half. Didn't trust it one but, but went along with it waiting to be asked for personal information. Got put through to senior manager to complete "deal"  when I asked why at no point had he or his colleague addressed me by name, he said he could give out names for security reasons (but they had already asked how much I paid last month to confirm I was account holder) then when I asked why the number I was being called from comes up as a Furniture supplier called Defrae in Croydon, 020********,  got some random reason. He said he would be happy to call me back on the official Three number.  He then sent a 4 digit security code via text. I'm confused, is this an actual scam. Because if it's genuine, you need to upskill you customer service team to put a customers mind at ease than how the 2 I spoke to did.