Hey @Whalley5b, thanks for joining us here at Three Community. I'm sorry you've had a rubbish time with coverage, that's disappointing, especially if you've been with us for a long time.
If you're still within the minimum term of your contract, there may be an early termination fee to cancel. If we've confirmed that your reason for cancelling falls within our coverage policy, we can discount that termination fee. However, if your contract includes a device, we may not be able to waive the full amount completely.
We'd need to have a closer look at your account to understand more, so I've sent you a private message on how to get in touch. Just tap your avatar and then 'Messages' to check your inbox.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
