Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Phone has been lost

My phone has been lost couple of days ago. As I did tried to find around but, unfortunately I didn’t find. It was late night and then early morning I called to insurance company and claim that phone which lost. And called to Three company and locked ...

07389131456 number claiming to be Three?

Has anyone received a text from this mobile number (07389131456) before claiming to be from Three? Today, a couple of hours after I used instant chat to communicate with Three on their website, I received a text from this number asking about a survey...

Roaming in Hong Kong and Japan

Hi guys, Roaming question, can't figure it out, sorry!I've got Three Advanced 100GB, start date 25/05/2021Is roaming included for me or do I have to pay?'Go Roam chargesIf you joined or upgraded after October 2021, depending on your plan, you’ll have...

Saby by Fledgling
  • 258 Views
  • 2 replies
  • 0 likes

Value airtime 24M convert to E Sim

Hi I have a 24 month Value Airtime contract and pay for a phone separately, I am getting a work mobile soon and would want to convert this contract to an e sim and gift the device to someone else. So that I can have my personal number and work number...

Wp173 by Fledgling
  • 146 Views
  • 1 replies
  • 0 likes

Charge to bill service

Can someone tell me why I keep getting an error message when trying to charge to bill on Xbox. It worked a few weeks ago but not now

Slinky85 by Fledgling
  • 161 Views
  • 1 replies
  • 0 likes

RIP off charges abroad

Hi is there a cheaper way of using your phone abroad I am on holiday in turkey and am being charged £5.83 a day that’s over £40 a week that’s more than my monthly contract. If there isn’t a cheaper way I will be looking into other networks in January...

Twiggy60 by Fledgling
  • 172 Views
  • 1 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors