Accounts and services - Get support for Three services

Online account not working

Is anyone else having trouble getting on to your account I have been trying to pay my bill now for a week but everytime I try and go to my account it comes up with 'error, we're trying to fix this, please try again later' I'm so frustrated, I will ha...

No return labels sent

Hi, I've requested numerous times for a returns label bag etc for my broadband device, I've still not reiceived anything, now have 3 applied a £105 fee to my account as its over 30 days ago. I have the device ready to return or even collect so will ...

iPhone 16 pro max delivery

Ordered my upgrade 2 weeks ago and was told to expect the delivery for tomorrow but I haven’t had any tracking number or further info sent to me. I’ve tried to contact three customer service multiple times to no avail - seems as though operators are ...

Three + discount code scams

I received a code for Adidas 15% off and thought why not! clicked use the code from my lucky spun and there was not option to input! contacted Adidas after my purchase to advise where at checkout you can input the code and you cant!!!

Being fooled

Three has fooled me since begining saying they will give me an apple product if I take the sim and contract. Its been 11. Months I am in contract with them and now they say your credit Check failed we cannot do anything and can provide android one Al...

A bill with my correct address on

I need an upto date bill with my correct address on which is 10 ****** *****, ********, ****** **** **** I called and changed it months back now and my bills still have my old address on. Can you help me with this please

Best solution PAC code ( business number in Administration

Hi,Help please….,We have a Three sim only - that is on a business account - the business is in administration ? How can I get a PAC code ( as s out of contract ) and business owner is agreeable.Thanks

no active plans on my account

No active lines were foundCall customer Centre to activate your customer. Call on XXXX XXXX XX.//( its 3G message in my inactive account)>-can you please activate my ( My3 )account in order to see why do you charge me extra money every month>

Trade in Ingram micro

Has anyone else had issues with Ingram denying receipt of the phone even with proof of delivery three customer service were no help at all and after 2 days of trying to contact Ingram with no luck I've turned to hear in the hopes someone can help

What do I need to do to Upgrade???

Called Customer Services the other day to discuss upgrading my contract from SIM Only to Pay Monthly. Asked about the Trade in Offer. The guy just kept on saying "You won't get that offer if you go direct to Samsung? or I'm not sure what you are as...

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