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Conversations

Do Three keep Photo ID after confirming if i'm over 18?

About a month ago i went into a Three store to confirm i was 18+ so i could get the adult content filter removed. I brought in a copy of my driver's licence for my ID, the women took my ID, scanned it in by taking a photo and then the filter was remo...

User24 by • Fledgling
  • 1007 Views
  • 2 replies
  • 0 likes

Scam message about Three "points"

Please be aware of a new scam involving Three “points”. It will ask you to complete credit/debit card details for payment to a courier. it looks good, but notice the font used. Don’t be fooled! Logan UK

LoganUK by • Fledgling
  • 8393 Views
  • 18 replies
  • 4 likes

Rewards scam?

I have received a text supposedly from 3 regarding rewards expiring shortly. 07*********. This has a link to a professional looking website with rewards listed.

MRLC by • Fledgling
  • 7373 Views
  • 9 replies
  • 3 likes

Account

All I wanted to do was to get into my account - I don’t want to have a conversation!

CME by • Fledgling
  • 630 Views
  • 2 replies
  • 0 likes

Comlain

  I received an email yesterday to ask if I wanted to upgrade my contract. I spoke to your agent over a year ago and cancelled the contract. You have still been taking £9.58 by direct debit.I have cancelled the direct debit after no success in speaki...

Cafe Nero code not working in store

I ordered the 2 4 1 drinks offer yesterday in store and the code did not work! The Staff said this is a 3 problem! I ended up having to cancel the order as I would not have ordered if not for the discount. It was embarrassing! There is quite often is...

Symmz by • Fledgling
  • 982 Views
  • 3 replies
  • 0 likes

Breno

Good morning, I made a wrong plan, I thought it was connection and internet, but it's only internet, could you cancel and give me the same number and make a plan with connection and internet?

Coser by • Fledgling
  • 873 Views
  • 2 replies
  • 0 likes

Impossible to cancel account!!

I have purchased 2 mobile phones from 3. Contracts ended on both but payments continued to be taken at the same amounts even though we have paid off the accounts. When I queried this I was told to register with the loyalty penalty claim which is curr...