Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I entered into a 24 month plan for an Iphone 14 pro max back in December 2022. The contract should have ended last November 2024. Three continued to bill and now they refuse to refund me for the extra three months I paid. When I tried to have a conve...
changed to business sim on sat and been given a new number which i didn't want i needed to stay on same number
I have attempted to close an account with Three for the best part of two years. After I pay yet another demand for overdue payments on a SIM card not in use and an assurance that the account is closed, I receive yet another demand. I am refusing to p...
Being DEAF and located in an area that was in the "Eye" of the recent/Latest Severe Storms/Winter Storms - HIGH WINDS/FLOODING/NETWORK FAILURE, Whereby, the only communications was by 3MOBILE service.3 could have alerted me at least weeks before now ...
I recently attempted to use my Cineworld voucher code ([insert voucher code]) to book a ticket, but the system is stating that the code has already been used. However, I have not redeemed it before, and I am unsure why this error is occurring.I have ...
Hi all,I switched to Three a few months ago and am experienceing a true nightmare with my renewals. They just won't.I set up two accounts around the same time, mine and my daughter's. Hers goes through as auto renewal from my card, no issues. Conveni...
I am writing to formally complain about an issue with my pay-as-you-go plan last month. Due to a system error, I had to make multiple payments for a single plan, as my initial attempts were unsuccessful. After contacting your customer support, I was ...
I am absolutely flabbergasted and wholly disgusted at what Three have did to me. Faulty iPhone 15 pro max screen. Covered by warranty but also covered by the Consumer Rights Act 2015, meaning three are fully responsible for all costs and I should not...
I am a payg customer, can anyone please tell me how to access my usage history. I have been trying to do this through the app without success. Thanks Steve.
I have used go roam in Europe and USA for many years and found it excellent. I have recently used go roam extra (India and Bahamas) and found it incredibly confusing. 1) I arrive in country and get a text telling me I am in a go roam country and will...
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