Accounts and services - Get support for Three services

Double bought data roaming

I've accidently bought 2 data roaming packages due to the phone delay and my impatience. I need to speak to someone about cancelling 1 but not both.

Changing payment method for auto renew data pack

Hi I've bought a PAYG eSIM only with the auto renew data pack (£10 for 60GB) using a credit card. I've recently gotten a new credit card and wanted to change the payment to the new card. Following the FAQ in the app, I have cancelled the data pack. I...

Best solution Unable to to sign in to paramount plus for 24 month subscription

Unable to to sign in to paramount plus for 24 month subscription

Unknown Payments Boku

It shows on my account that I have been charged £39.99 x3 resulting in £119.97 from PSN (Playstation) through a service called "Boku". Not once did I ever make a payment to them. The account is under my name but ran by my Mother and paid for it by h...

Overpayment

Hello. I signed a device plan contract last year with three - £103. My contract ended, July 2025. Three continued to bill me for a further 3 MONTHS - because they never told me to cancel it. My question is why would it not automatically be cancelled?...

Please Help Trade-In money Device Frustration

Please help.My wife ordered the Pixel 9a from Three when it was released and traded in her Pixel 7 Pro.The new Pixel 9a phone arrives. We sent the trade in phone off and eventually receive an email stating that the money for the trade-in phone would ...