- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 06-19-2024 07:51 AM
Will it be free to receive incoming calls and texts in Go Roam Around The World Extra destinations when these services become available from 26 June ?
Solved! Go to Solution.
on 06-21-2024 03:07 PM
Hi @tarantella,
I had a check with my contacts on this and receiving calls and texts will be free. You only trigger Go Roam daily fees or use roaming passes if you access your allowances. So basically making a call, text, or using some mobile data. Whereas there's no "allowance" used when you get a call or text in.
I'm really excited to share more about this service with the Community, we'll have more info soon. 🙂
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
2 weeks ago
I have an old 3 contract - over 10 years old - which includes Go Roam - will the Go Roam Around The World Extra destinations automatically be included?
2 weeks ago
Hey @escapeman,
For the older plans, Go Roam Around the World Extra isn't included, so any usage in these destinations would be chargeable. You can check out the destinations, as well as fees on our Older Plans price guide.
I hope this helps,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 06-21-2024 03:07 PM
Hi @tarantella,
I had a check with my contacts on this and receiving calls and texts will be free. You only trigger Go Roam daily fees or use roaming passes if you access your allowances. So basically making a call, text, or using some mobile data. Whereas there's no "allowance" used when you get a call or text in.
I'm really excited to share more about this service with the Community, we'll have more info soon. 🙂
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 06-23-2024 11:37 AM
Will it be possible to buy Data Passports in the 92 new destinations ?
on 06-24-2024 04:09 PM
Hi @tarantella,
Great question! Data Passport is a separate service from Go Roam. You can find more info on Data Passport and included destinations here. These include a mixture of both Go Roam and non Go Roam destinations, and allow you to buy unlimited data for £5 per day.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 06-24-2024 05:16 PM
Or to put it another way..........
In all current Go Roam destinations (ATW and Europe) it is possible to buy Data Passports, so will that trend continue with Go Roam ATW Extra ?
on 06-25-2024 01:53 PM
Hi @tarantella,
I'm not aware of any plans to change the destinations included in Data Passport at the moment, but I'll certainly pass the suggestion on.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 06-24-2024 05:06 PM
Will any of the 92 new G.R.A.T.W.E. destinations be added to the list of countries where you can use Data Passports (if not already on that list) ?