Is it just me or is Three coverage THE WORST?

[Issthu]

Years and years of paying to have poor to no signal regardless of which part of the country I'm in (Scotland, Yorkshire, Wales, Midlands, London, Kent) across many different types of phones. Data signal is so so bad. Especially in London. My page is struggling to load even now (for a simple forum). I've called so many times and had silly offers like "we'll reduce £2 off your bill", "have you tried resetting/wiping your phone?", "We're sorry, we value you, turn off data then on again." "Have you tried turning 5G off?". 

The signal when calling is also so bad, I frequently get told people can't hear me.

Three is such an awful network, the only reason I was staying is because I have been on the same network for over 11 years. But its time for me to switch now. Terrible network.

[PeteG]

Hello, Ellie. 

The network is always working to improve coverage. As it is just now, all major carriers are looking at the same 99% coverage of UK population, with varying levels of 5G. If you've had a change to how your services are running more recently, it's likely not due to general coverage, and more likely related to a fault or some other issue.

As this is a customer forum, you can't get diagnostics and other resolutions from here. You can do a check for issues local to you on the Service Status page, but it would probably help more to have a chat with the Support Team on one of the contact options on the page there.

Pete.

[EllieMac]

Terrible internet coverage absolutely disgraceful 

[mg1]

I have been with 3 for over 15 years & the network as gradually got worse ,but in the last three weeks it as been awful , i will be swapping to a different network asap, i have called the several times & always the same , switch your phone off & on.... ITS THE 3 NETWORK THATS RUBBISH NOT MY PHONE...

MG

[AliEhtisham]

Three is absolutely crap. I came in uk just last feb and thought the network would be out of this world. But this is horrible over here in Newcastle. The agent trapped me in a sim only deal and thats why I'm tied to this network now. Will surely not get my phone deal with this crappy network 

[Clive1664]

Really bad in Cambs. I’m out asap

[MarkL]

Same issue, I've been with 3 when they started and it was always great, everywhere, now I can't even get signal in the city centre to pay for parking, constantly getting voicemail notifications but no missed call alert, nothing loads ever, I've actually just looked at EE sims as they seem to be miles better. Sorry Three but no use having a phone with no signal. 

[vAS85]

I was ok with Vodafone till I moved to Three on a 24 month contract, what a mistake. My partner has EE and always has mobile data whereas my phone shows 4g or 5g but doesn't load anything which is annoying. We always joke on how I have to rely on her to search on google maps for directions or on google because my phone very often is super slow. 

I had contacted Three a couple of times about it but no change, I am sure it is Three's network issue and so after 24 months of using my phone as a Wi-Fi phone I am moving to EE.

[Shark]

Couldn't agree more. I have several three sim contracts and all of them are awful. And one is in a completely different city. Seems to have gotten a lot worse in the last 5 months or so. Struggle to load web pages, watch youtube on the lowest resolution with frequent buffering. had to pretty much give up gaming. Phone calls always cut out or of unacceptable quality regardless of where i am. hear weird noises often when on calls or people sound like robots. When i log in ro the 3 app or online, keep getting kicked out. Certainly won't be renewing when my contracts are up.

[RallyXS]

Took a PAYG sim to see what the network was like, looking at the bars on my phone whilst on my travels.  All good it appeared, always a few bars and 4G.  Made the move and took a 2 year contract, then realised I should have actually tested the network, not gone off how many bars of 4G.  Even when 2 or 3 bars are showing, nothing will load, or takes a very long time.  It's literally not useable.  We are in Devon, so rural area, but still, this is the worst experience of any network I've had.  Is there any way of getting out of a 2 year contract when you're 2 months in?

[Ozzy]

Same here 3 was once the best but now keeps switching to 3g that just doesnt work.     Fed up trying to explain to cust service agents.   In india who are nice people but barely get english   Never mind my added very cool scots accent.           Almost give up time.