Porting Issue - Incoming Calls / Messages

[aqm5181]

Hi - 

I am hoping someone can advise as to how I can resolve a porting issue.

I transferred my number from Vodafone to Three and started using the new sim on the 5th June.

I can make outgoing calls and send messages and my transferred number does show up on the receiver's phone.

However, anyone trying to call me gets an invalid number error and Im not receiving any text messages.

I've tried ringing three customer services several times but struggling to get anywhere with them as Im getting stock answers.

Can anyone help?

[Tony2]

I'm now 10 days into a similar issue between Vodafone and three...exactly the same. I've escalated the issue and days are going by...what do I do?? I'm losing work here...

[Zubs]

Hi John, 

I have the exact same issue and need it sorting out desperately. Could you look into this please. 

[Barbarab6980]

I have the same problem and I'm sitting here nearly crying, I'm going away tomorrow and need to be contactable

[Tintin606060]

Exactly same problem as me still not resolved over a week now