Suspended Account

[ScottA95]

So Three have last night Disconnected my Sim. On the app and online it says no active lines and account suspended. 

I assumed this was down to me possibly missing a Payment however I’ve not received any notification of missed payment or warning of my services being restricted. 

My Bill (£79) was paid on Thursday 22nd February but they have disconnected my services on the 27th February when I am at work where I require my phone as I work solo in Rural Areas!

This is a Disgrace! 

[Geluk]

Your late payment will also have harmed your credit rating.

[Anonymous]

I can only say that if it were me I’d know without a shadow of a doubt whether or not I’d missed a payment,perhaps consider setting up a direct debit if you haven’t already done so. The only thing I can advise is to contact them from another phone on 03333381001 or if you can connect to WiFi you can use live chat. We have no access to your account on this forum so any answers we give are purely speculative.