Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Best solution Roaming

I’m currently in Spain - I’ve recieved a text saying I’ve used 12gb of data and reached 100% allowance. I’ve been here 1 hour ! I don’t even use that much data in the UK for the full month. I bought a pack for £10 for 7 days roaming. My partner also ...

No signal

07********* no signal my sim

Streaming issue

I think I have made a grave mistake in choosing 3 5g home broadband, the problem, when streaming tv content it's OK until I pause it or stop it, when (if it starts at all) I come to start it again it plays a bit then buffers & keeps doing that or ref...

Cant recieve calls or texts

I swapped monthly contracts from within Three to Three as they had a cheaper option for my needs. Requested to keep my old number. Got sent a new sim with the new contract and it came with a temporary number. Great. Everything worked. Then they porte...

not sure how to cancel sim contract

Hi, I want to cancel my sim contract but I’m not sure how to cancel it.

PORTING ISSUES - Three refusing to fix

I know a lot of us here are having the same issue with not being able to receive calls or texts after porting to three.I've had this issue for 2 weeks now and after speaking to 20+ 'advisors' I'm getting nowhere. Constantly being told that they have ...

Best solution SMS texts not sending on New phone

Hi,I have joined the 3 after transferring my number from EE, I have a new iPhone 13mini from 3 every thing seem to be working but I can't send SMS texts. I've tried the normal stuff Apple recommends switching iMessage off and on, checking mobile da...

Remove restrictions

I would like the restrictions on my phone to be removed.

Best solution Change to E-sim

Hi, I wanted to change my pay monthly contract physical sim to an e-sim. Please advise on how I can do this.

Getting peed off

(Mind my language) I'm now really getting pissed off with Three they can't even king fix a king mast in king 4 months its really annoying that one I'm getting like 350 down then it drops to 0.8