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WHY IS 3 NETWORK SO RUBBISH AND UNRELIABLE

32119
Regular

WHY IS THE THREE NETWORK SO RUBBISH, THE SIGNAL IS VERY POOR AND UNUSABLE IN CORNWALL. IT STATES 4G SIGNAL BUT WONT MAKE CALLS OR CONNECT TO INTERNET AND YOU CANT EVEN GET ANY SIGNAL TO CONTACT 3 EITHER. I DO NOT SEE WHY WE PAY FOR A SERVICE THIS USELESS NETWORK CANNOT DELIVER THEN TELL YOU A WHOLE BUNCH OF LIES!!!

7 REPLIES 7
dan92
Fledgling

I completely agree. Thing is I’ve been with 3 for years as in Cornwall I used to get signal where the other big companies couldn’t. However, these days the signal is shocking with 4G and 5G. 
I'm considering moving to a different network. 

Paddiewack
Superstar

I too have been with Three for more years than I care to admit (think apathy) and I live in rural West Norfolk. I can honestly say that for me Three remains the best as regards signal and latency. I genuinely think your problems are related to capacity issues at the masts;concerns which you should raise with customer service.

Kenox
Fledgling

Hi there, I’m in Northamptonshire and the phone signal is just awful here, I’m new to the 3 network and very disappointed if things, and I’ve written a thread similar to yours. I’m interested to read the feedback if any. I was with EE and they are just as rubbish. 

JonathanB
Community Moderator
Community Moderator

Hi there,

We're sorry to hear you've been having a poor experience when using our network. You can find more info about any local known issues on our Network Status Checker, or about the normal expected signals on our Coverage Checker,

If you've been experiencing consistent or long term issues, we'd recommend to get in touch. If finding signal to make a call is proving difficult, you'll also find numbers you can use from another line, as well as options to chat with the team.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Superstar

Are you saying the network is useless or you? Asking for a friend. 

jr0
Key player

Sorry I didn't quite get what is the problem

Geluk
Superstar

It's rude to post all in CAPITALS; harder for people to read too.