Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Conversations

I was right, it was network issue, not my device

So, for 2 months my internet connection finally is fast and what is more important - stable. I don't believe in coincidences, everything what's happening - happening for a reason. It's OK for the company to making upgrades of equipment. this is under...

Retirement of 3G - ZTE MF730M 4G functionality.

Just had an email from Three from a "no reply" address so I can't ask them what they mean which is a bit useless.The email says they are retiring 3G and that  "We’ve noticed that you might be using a device, or device setting, that isn’t compatible w...

TY by Fledgling
  • 675 Views
  • 3 replies
  • 0 likes

Faulty 5G Router and Customer Service Incompetence

Hi. I have a Three 5G router and it has stopped working correctly, with the internet completely dropping roughly every 24 hours, and a restart being the only to get things up and running again.I was originally told by a live chat operative to visit a...

RJE by Fledgling
  • 839 Views
  • 1 replies
  • 0 likes

Constant network ping

Hi,I am constantly having problems with my connection, I get a strong download (400-750mbps) and decent upload (30-50mbps) USUALLY, sometimes it can be rock bottom, although on a speedtest right now I have 67/3, pretty poor. But ultimately my issue l...

Luke1 by Fledgling
  • 419 Views
  • 1 replies
  • 0 likes

Awful awful service

Purchased a 2 year Unlimited BB contract with the Zyxel NR5103EV2 around February 2024.This was to be used at our static caravan, where Three has, surprisingly, a 5G as well as 4G service. All good so far...First weeks showed - using Ookla Speedtest ...

Cannot connect Blink Sync Module (Gen 1) to Zyxel NR5103E 5G Hub

I have a Blink camera system, the Sync Module is Gen1. (the one on the left: https://support.blinkforhome.com/en_US/using-your-sync-module/sync-module-reqs)I switched to Three 5G from BT. I tried to reconnect the Sync Module to the router it says "pa...

RumburaK by Fledgling
  • 1049 Views
  • 3 replies
  • 0 likes

Sercomm LTE2122GR - Making Payment

Hello, I have a Sercomm LTE2122GR and my services have been restricted. I’m looking to see if anyone can help me out with how I make a payment online as the customer service team are closed at the moment. I can’t seem to find the phone number for it ...

5g hub ownership

Hi, am I able to keep my 5g hub after my contract ends?

Mattyb by Fledgling
  • 575 Views
  • 2 replies
  • 0 likes
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