Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...
I’m trying too get rid of a spend cap
Hi I have been told I’ll be send a bag to return the items but still not received I’m stuck on what to do as dont want to get charged as I’m still in the 30 day period any help would be appreciated!
I signed the contract in 2022 Nov and have been paying with direct debit since then.My contract is about to end next month, then I checked my account for bills and stuffs and saw the bottom of the page on my dashboard saying that my bills have £5 di...
Hi, I've been without broadband since this morning. The website states that there is work happening in the area (south Birmingham). Any idea when it will be resolved?Cheers
Broadband went off last Thursday evening. Back on now. Smart TVs are connected to WiFi. Now all TVs show error codes for BBC Iplay, Netflix etc. Security cameras and central heating thermostat will not connect to WiFi. Tried the usual fixes, turning ...
I've now had poor service on my phone and home broadband since the 2nd of September. When you call customer services they just say they're aware of an issue and engineers are working hard to resolve it. Call back in 7 days.It's not an acceptable serv...
I have removed the SIM card and put it back again but my dongle carries on not working on my new laptopI have also connected my dongle to different USB ports of my new laptop but also it carries on not workingwhen I connect my dongle to my new laptop...
I've had a super frustrating past few days with our broadband, especially whilst being ill currently, resulting in the service being unusable for me for anything other than very light youtubing which is low bitrate and web browsing. Unable to downlo...
Trying to install outdoor hub upgrade, I followed the instructions but the eero app fails the setup process. The app finds the eero modem, then attempts to connect to the hub but fails and abandons the process telling me to check all the connections ...
