Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi my girlfriend recently moved into a new place and ever since the internet has been not only slow but stops and starts with speed tests jumping from 1-3mbps,making it impossible to watch youtube even when on 360p,now she uses three on her phone an...
Hi Recently got a Three PAYG sim for use in Mifi device. Got a 10gb plan to test it out - worked well.Now the devices attached to it say the data has run out (not unexpected) but the app and online account say I still have 99mb left and it won’t let ...
Recently got a 5G home broadband package and having some issues with some shortened URLs and affiliate links not loading. When I switch back to my virgin router they load perfectly fine. Tried different browsers, incognito and my mobile phone and hav...
Hi all,I have a new data-only SIM from Three which I'm using in a 4G router. Everything is working fine except I can't play some Switch or PS5 games, as they're reporting a strict NAT type. I'm using the 3internet APN, so I thought this shouldn't be ...
Hi,I am in the process of moving home. In the new house an OpenReach engineer needs to visit to activate my fibre. There is a gap of ~15 days between my move in date and the OpenReach engineer visit so I was looking for a temporary hub/MiFi solution ...
Hello,I recently got a 5G Hub with a sim and I am trying to register it for a My3 account so I can see my bills, account etcI have entered the sim number via the app and desktop and on both occasions have been told I will receive a text message to th...
Hi everyone,I have a Zyxel NR5103E and I am using it with a three-pay monthly unlimited data, text, and call plan. I have good LTE signals (5G is not provided in my area). For the last 1 week, my internet download speed dropped to 1-2mbps. Usually, I...
I live in rural Norfolk and after several failures to get FTTP I left my old provider to try Three's mobile broadband in Feb 2022.When I received the MiFi my speed increased from an average of 5mb to 12mb. I then purchased a Tp-Link router and extern...
Hi everyone,We’re aware some of our Home and Mobile Broadband customers are having trouble accessing internet services today, despite the connection showing as available.We’re working to access and fix the issue as soon as possible and will post furt...
Hello,I have recently signed up for a 4G+ mobile broadband as it is advertised as fast and can go up to 600 Mbps. However, the max speed I'm getting is 9 Mbps and sometimes it wouldn't even provide internet access. I'm not even 1 month into the contr...
