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E53305 - Galaxy Watch 6

It's been 4 weeks since I took this contact out after recently purchasing a new S24 Ultra. I have wasted about 15 hours on the phone to support team and eventually a technician who could understand what I was taking about.But still no resolution, sam...

ajones27 by Fledgling
  • 216 Views
  • 1 replies
  • 0 likes

Never received upgraded phone

Hi,I upgraded my phone to the Samsung S23 on the 21st of January through the Three App and have still not received it. I have tried calling customer support multiple times this last month, only to be told it would be shipped out. I have never receive...

LW95 by Fledgling
  • 158 Views
  • 0 replies
  • 0 likes

Xiaomi 14 ultra?

Hi, does anyone know whether three will get the Xiaomi 14 ultra? I'm due an upgrade but will wait if it will come? They seem to have had all of the other Xiaomi phone so I have high hopes but if anyone can confirmThanks

KoroSage by Fledgling
  • 535 Views
  • 0 replies
  • 0 likes

When will my phone become mine?

I have a Google Pixel 6 and I am wondering when it will actually be paid for?  I am considering a new phone but need this information so I can make the decision.  How can I find out when the contract started please as I can't remember....Old age does...

Mother25 by Fledgling
  • 209 Views
  • 1 replies
  • 0 likes

stolen phone - Three not blocking!

Unsure what has happened to customer service with three!As a family we have all been with three for years and now all leaving. My daughter's phone was stolen when away. She has proof that the phone IMEI was registered to her through her Google accoun...

Phone Downloading Unwanted Games

My Samsung s20 fe updates almost weekly, and recommends games to download.  Very intrusive.  It also seems to be downloading games to my secure folder without permission. I rang 3 helpline and they say it is a samsung app.  I rang samsung and they sa...

Kitche by Fledgling
  • 441 Views
  • 3 replies
  • 0 likes

Buying handset outright

Why is it more expensive to buy a new handset outright from Three than it is to buy direct from the manufacturer? For example the new Samsung Galaxy S24 costs £799 from Samsung, but £822 from Three. Why?

My phone is rubbish. Redmi

I have almost a year to go on my contract. this is my first contract so very naïve with these things. My phone has been awful from the start but I didn't know any better as had nothing to compare it to.  its only last week both my daughter and my gra...

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