Devices – Get support for device related queries

Any plans for the new Sony Xperia 1 VI?

Are there any plans for Three to do a contract with the Sony Xperia 1 VI? It releases May 15 and so far only O2 are showing it as a deal but they are a rip and rubbish signal.

Why isn't there Pixel Watch and Pixel 2 watch lte support?

So we are almost half way through 2024 and as yet no support for Pixel lte watch owners to connect to their Pixel phones.After Three had a huge marketing pushing out the Pixel 2 with Pixel 8 Pro and yes it was for the WiFi watch only, but a lot of pe...

Plan Expires in couple of days

I am signed up to a 24 months plan which expires soon. Do I need to buy another plan or just need to upgrade?

Smartwatch Pairing Plan

I have a Galaxy Watch Classic LTE and Samsung Galaxy S22 + phone. I am having an issue pairing my smartwatch plan. I am signed up to a 24m smart watch plan but when I try and connect to a plan through the Samsung Wearable app it only gives me the opt...

Best solution Awaiting a Return Label for Device

Hi there, I recently upgraded to a Google Pixel 7a and decided within the 14 day cooling off period that whilst the device choice was right, the value plan wasn't. When I contacted live chat, I had to cancel the entire order just to change to a lite ...

Signal In Sheffield

Over the course of a contract my signal gets worse and worse with three. When i first signed up to a contract my data speed was perfect, after about a year it slowly got worse until my contract expired, then I signed up for a new one around September...

Upgraded to a new phone and kept my old sim with phone number but the phone now shows 2 numbers

Hi I upgraded to a new Samsung phone and kept my old phone number and used my old sim card but on the "My profile " it has a different number which is not mine and you can not delete or edit. I have spoken to 3 chat and they did not seem to understa...

Complete Your OS Upgrade

Every time I update my phone 3 forces me to "Complete My OS Upgrade" which basically means "we are forcing you to look at these apps and select some for you to download to make us money unless you unselect them". I also have random games just appear ...

Question about cooling off period

Hello, on Friday 19th April 2024 I upgraded from Samsung S22 ultra to Samsung S24 ultra. I was in a store on Friday looking to upgrade my phone and I wasn't 100% set on upgrading to the 24 ultra but I felt like I couldn't say no (I'm not trying to bl...

Does anyone know how to get raguler google on a quin f21 pro

Doe's anyone know how to get a quin f21 pro working normal