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Blank screen on three app when logging in

JamieG91
Regular

when i try to log into the three app my screen goes blank, and when i try to log into the website you get the three blue circles to show it’s loading but nothings happening. I’ve read that alot of iphone users have struggled with this in the past week, i just wanted to know is there a fix for it

11 REPLIES 11
Lucytaylorx
Fledgling

I’ve had this for even longer !!! It’s driving me insane, I can’t check my payments, even had a late payment without knowing and it’s rly affecting my credit. Not to mention I have 1 bar in my own house? Wish I never went with three x

Jfisher46
Active

Hi lucy i think this three problem is getting bit out of hand now. everyone having same issue either with three app or website i personally have gone from full bar signal down to just 2 bars in my house from june onwards. Things not looking good at all. I think if three can’t fix  this issue soon i can see alot people leaving three which means three will lose alot customers over this.