Is it just me or is Three coverage THE WORST?

[Issthu]

Years and years of paying to have poor to no signal regardless of which part of the country I'm in (Scotland, Yorkshire, Wales, Midlands, London, Kent) across many different types of phones. Data signal is so so bad. Especially in London. My page is struggling to load even now (for a simple forum). I've called so many times and had silly offers like "we'll reduce £2 off your bill", "have you tried resetting/wiping your phone?", "We're sorry, we value you, turn off data then on again." "Have you tried turning 5G off?". 

The signal when calling is also so bad, I frequently get told people can't hear me.

Three is such an awful network, the only reason I was staying is because I have been on the same network for over 11 years. But its time for me to switch now. Terrible network.

[enoughThree23]

@Issthu  I was in a call with them and they were like "You only seem to use 5% of the data allowance is everything ok?" and I replied "Its because your network is so bad that there is no point in using data so I just connect to Wifi at home and outside". They do have very poor coverage any where in the UK and I have a very good Samsung Galaxy s22 phone. They only seem to have some pockets of areas where the reception is good or else the majority of the time it is bad.

[27277]

Three is now absolutely garbage, so excited that my fixed term ends next month and I can off load my shockingly bad Broad Band contract where I actually spend more time with no signal than an actual signal #Shocking

[Keepertoon]

It’s not only you. Three sucks big time!! I can’t wait to finish my contract I don’t look back on three ever again. Three Sucks!!

[Imad273786]

Its been a constant issue, three network has been getting terrible by the day. Ive been with them for nearly 6 years, and i have 2 main issues.

1) Network: its absolutely terrible, you cant get coverage anywhere, and if you do, its usually weak. Im currently using a s24 ultra with 5G, so there shouldnt be an issue, but wherever i go, the same issue occurs, weak signal and people telling me they cant hear me on call, and that my speech is muffled.

2) Usually with companies, after a certain time, with existing customers, they offer different plans with deals and discounts, theres alot of perks. I realised with three, its not the case. 6 years nearly, and they come up with deals which give u £2 to £5 off, which is terrible considering how customers make a company. 

To be honest, i think i may switch to EE when my contract expires, i hear their data coverage is quite good and i know from family and friends, theres alot of perks and benefits for existing customers. So yes, dont really recommend three, unless they fix their issues.

[Bassett]

Absolutely, Three network is pants and I'll be leaving soon as my contract ends. I may even bite the bullet and pay £500 to leave now. Vodaphone has been perfect for my works phone. going to try them next.

[Jagi]

You are right! It's been disaster. Whenever I am, I am not able to call someone. As soon as my contract ends I switch to different provider.

[Threeiswaful]

A year on, exactly the same for me - four counties, three addresses - same issue. Mobile internet rarely works wherever I live or work. As soon as I turn off WiFi I noticed had bad the signal crap. The cheeky prats also get very annoyed if you don't pay them for the terrible service as well. 

[KateS]

Hey there,

Ah, that's not so good. 

Have you had a look at the expected Coverage Checker for these areas? As well as our Network Status Checker for any known issues or work going on that could be impacting you.

How long have you had your current SIM card? Can I also check the make/model of your device, please?

Keen to help,
Kate

[Clive1664]

Went through all that in the local 3 shop. Useless