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12-01-2023 05:35 PM - edited 12-02-2023 04:30 PM
Hi Everyone,
A number of customers may be experiencing issues with our network. We are aware of what the issue is and our engineers are working to fix it as soon as possible. We apologise for any inconvenience caused.
Hopefully this will be resolved soon, please refrain from starting new threads about network issues in the meantime, I expect this will be the same issue in most cases and the service will be restored as soon as possible.
All the new threads created about this today will be merged onto this one so that we can update you all accordingly.
Thanks,
Jonathan
**Update 02/12/2023 1125**
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on 12-01-2023 12:37 PM
Can't dial anything from my phone.. but the service has just come back again
on 12-01-2023 12:03 PM
It must be isolated to you then! Input postcode on "3" network coverage page.
on 12-01-2023 12:06 PM
There is signal then it drops then it comes back and drops again
on 12-01-2023 12:47 PM
What’s happening to three network today in Swindon can’t even work am loosing money now.
on 12-01-2023 02:43 PM
Hi @Timor,
A number of customers may be experiencing issues with our network. Our engineers are working on the issue now to fix it as soon as possible. We apologise for any inconvenience caused.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 12-01-2023 05:50 PM
Do you have an update on this outage and are we going to receive compensation for this- not an ideal situation for lone females at night leaving work!!!
on 12-01-2023 02:46 PM
No service in BS20. What’s going on???
on 12-01-2023 03:45 PM
No service Manchester M40 and also 3 friends all same issue
on 12-01-2023 11:34 AM
As above.
My mobile signal is virtually unusable indoors specifically at home since around 4-5 weeks ago.
I would have thought this was handset related, but my wife is also on 3,with a different phone brand.
It's consistently bad, but I've had many 3 phones over the years without issue - and this handset was also fine over the first 5 months i had it.
There's no change to the house itself, and as we don't have 5g I have the network set to 3g/4g auto.
According to the network checker everything is OK in my area.
I haven't contacted 3 directly so far.
Cheers
Robin
on 12-01-2023 03:50 PM
Massively frustrating with intermittent service, calls dropping out, emergency calls only messages. Certainly not localised as suffering the same problems 40 miles apart.