Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost around £550! i will not be using this se...
Hi, We have been with 3 for just over a month now and for the first 2 weeks it was brilliant. However for the last 2 weeks, our Internet keeps dropping out every half or so!We have tried resetting the router, moving the router, updating phones etc...
Hi. I have had a few people call over the last couple of months saying I’ve tried to call them. These are people I don’t know and I haven’t tried to call them at all. Anyone have any idea how to stop this/what’s caused it? Thanks
Hi is possible to change from esim to physical sim? Can I still use esim until physical card get delivered? Thanks
Hi , I have an iPhone 13 on unlimited taffif with 3 , when I try to sms android users number I get in red Not Delivered ?Ive turned off iMessage , and experimented with other settings in messaging to no effect ? My daughters is on the same tariff and...
I was originally a three consumer customer but at thr start of December decided to take out a Three Business contract. I was told that bringing my mobile number over to Three business wouldn't be a problem and just a simple C to B transfer. My number...
I am unable to send a message to an international number.My account is in credit.It has worked in the past but not working now.Please help
moved to three with number on iphone 12 but unable to receive text SMS I’ve recently moved my service and number to three but since my number moved no one can sms me. Imessage works fine and I can call and surf and I can send texts outbound, but whe...
Hello. I need to check my old phone number if its still active as I urgently need it.
Over the last few weeks I’ve started to get unwanted spam phone calls to my mobile on Three. I’ve had the occasional one previous, but now I’m getting 5-6 per day.All the numbers “look” legit, as if they are from numbers in various towns around the U...
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