Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Good morning. Can't access my phone Internet
I have bought a package and you have blocked my account, I want you to open it
I would be embarrassed to the point of closing my business if it took this long!im wanting to give 3 money for an add on.no one can do it. Im abroad & need data, i have all my info, passwords etc but cant get a simple data add on. the cat bit is path...
Hi thereSince last Wednesday I have been unable to make calls from my mobile to a specific landline number. I'm with 3 mobile and the landline is with virgin. I have tried ringing other numbers and the ones I've tried so far all go through and conne...
I have been charged for roaming when at the time my phone was locked in an empty house and I was 10 miles away in a restaurant
Make sure to check if you have any other existing APN profiles! If you do, you have to remove them.To check: Settings > Mobile Service > Mobile Data Network. Make sure the APN under Mobile Data and MMS are both three.co.uk. If they are not, then you ...
As the title says really. I find very often my phone shows as connected to 4G but when you try to use anything on the Internet (browsers, apps, speed tests etc) they just don't work. I first noticed this at my work where coverage seems to come in and...
Been given a text and now an email allegedly from Three about the offer of a new Moto g mobile as the old 2G network is shutting down is this a genuine offer from Three??
Hii, it’s Nawab and i lives in windsor street,L8 *** The internet speed is not good in this area. It takes ages to play youtube or other streaming apps. Some time it seems, i am wasting money for the plan if I can’t use it. I would likt to request yo...
Hi, I was late paying my bill and I was cut off, since being connected again (paid my bill and been connected again for 2 days) I have been unable to send SMS messages to anyone. I get the red exclamation mark and an option to try again but it doesn’...
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