Please Help Split Port

[jmacp]

Hi

Moved to 3 from Spusu this morning I can only receive texts and call from the 3 network and its mvno's.

I cannot get call or send texts from anyone else pleasse help!

Thanks

John

[JonathanB]

Hi John,

Did you manage to get in touch with the team I mentioned in the PM? They won't be able to solve the issues immediately, but they can make sure that it's escalated for you.

Thanks,
Jonathan

[jmacp]

Hi

Spoke to the team you mentioned still cant get vodafone or ee  calls arrrgh!!!!!

[jmacp]

Hi

So asked the social media team for an update and it was like I had never reported anything.

It's now go to the stage I dont know whats going on anymore!

Thanks

John

[JonathanB]

Hi John,

I'm sorry to hear that you had to get in touch with the team more than once to chase this. We identified some delays with a number of ports last week, and in most cases have been able to sort out the porting delays with the originating networks. Has this been fixed for you in the meantime since you last posted?

Thanks,
Jonathan