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on 10-27-2022 11:33 PM
on 10-29-2022 04:55 PM
Hi, Andy.
Is it a direct debit that is being taken for £124 on top of the £62? Or was the manual payment you made taken for £124 instead of the expected £62?
Can you also confirm when the payment was made, and if there was a direct debit, when was that due?
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 10-28-2022 10:13 PM
Hi, only suggestion I can offer is call customer service or contact a moderator directly. Go to one of the articles top of the main page and send them a message. Look for StephR or JonathonB.