- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 06-06-2024 08:13 AM
I randomly got an email today saying my order has gone through. I don't remember making any order. The pdf file attached does not open using my birthday.
Is this automatic because I didn't upgrade my plan after the 24month period?
on 06-07-2024 09:54 AM
Hey @ZayanMA,
Have you added anything to your basket on your account lately? Or added on a Go Roam pass or Data Pack etc?
Could you share a screenshot of the email (removing any personal details) and I'll check this out to ensure it's legitimate, please?
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 06-06-2024 04:43 PM
It appears to be a suspicious activity. I recommend contacting Three customer care by dialing 333.
on 06-06-2024 09:20 AM
No it is not automatic. If you don’t remember placing an order I suggest you call Three straight away incase a fraudulent transaction has occurred.