- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
12-09-2023 12:48 PM - edited 12-09-2023 01:01 PM
I lost my connection to the data service. A phone alert popped up yesterday with an '?' saying I need to log into the network. I couldn't log in and had to re-register my account because of Three's recent system update, which I did.
The account was wiped entirely, both my credit and my 200Mb free monthly data allowance are gone. I cannot log into the network, the '?' alert still shows up, and I've tried to get on Live Chat to no avail. I've lost the credit I topped up and my data, what is happening?