Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Three or scam

Hi I received call from a mobile number regarding an upgrade offer. After I questioned him about the mobile number he called me from a number starting with 0333…..he also emailed the offers from promotionthreegmobiles.co.uk@gmail.comis this a fraud o...

Sanil by Fledgling
  • 968 Views
  • 2 replies
  • 0 likes

Proof of usage

My phone is lost. To get claim , I need to send them proof of usage document from three.A letter showing handset details including IMEI no. , along with the first and last date used with the sim.my phone was iPhone 16 pro

Manpreet by Fledgling
  • 667 Views
  • 1 replies
  • 0 likes

Pay by mobile

Can I use my three sim to pay for mobile services like radio competitions or things like that many thanks 

Pandakat by Fledgling
  • 535 Views
  • 1 replies
  • 0 likes

My3 app & website

I’m feeling really annoyed now with three as of last nite i topped up my credit on the three app, put about £10 credit on it ready to buy a data pack this morning to notice three had taken £3.15 of my money already without me buying a datapack for so...

Mobile Data Spain

In Spain for a few weeks and have mobile data switched off, using property WiFi only. However still getting text from 3 saying they are charging me £2 daily?

CliveO by Fledgling
  • 606 Views
  • 1 replies
  • 0 likes

Help

Hello I’d like some advice please I got a SIM card in September but other day it said you can upgrade today you maybe able to upgrade today without having to pay a early upgrade fee but when I go to pick a iPhone it says I’ve gotta pay over £300 as a...

Jay2024 by Fledgling
  • 1414 Views
  • 5 replies
  • 0 likes

Unable to link up the number

Hi i have two three sims and i have registered one sim using one email address . I want to link up the other sim to the same email address but i don’t know how to do it . In website it says contact to three but whenever i try to contact no one pick u...