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Three does not improve your credit score.

Three has refused to report the fact I pay over £40/ month to any credit union so it’s a big fat waste of time. I am probably going to leave three after my contract ends for a company that will report that I pay my bills on time.i contacted customer ...

Kofogt by • Regular
  • 3337 Views
  • 13 replies
  • 0 likes

eSIM email not arriving and physical SIM deactivated

Requested an eSIM for new phone, 3 deactivated my physical SIM but cant send me the Esim, it just never turns up. So now I have no phone until they send me a new physical sim. Obviously they think i should still be paying for not having a phone due t...

Complaunts call dropped after 30mins

Anyone had problems getting a response from " compliants team" ?My call was beeing escalated after 20++ minutes on line, then the operative patched it thru to immediate supervisor. Held for furtje +/- 10 mins then disconnected. Is this normal custome...

PT291 by • Fledgling
  • 385 Views
  • 1 replies
  • 0 likes

Account created but can't log on

I bought prepaid sim with 12gb data to travel to USA. Now I am here and want to use it. Downloaded the three app, created acc, email verified, but can't log on. What to do next ?

Marbles by • Fledgling
  • 570 Views
  • 1 replies
  • 0 likes

Puk code

I’m looking for my puk code for my SIM card on my Samsung a5 it’s asking for sim puk code. my email is ***@***.com 

ShaneUK by • Fledgling
  • 822 Views
  • 2 replies
  • 0 likes

Order that I haven’t ordered

Hi never done this before! I’ve Just had an email and txt from three saying I had an order gone through for unlimited sim ? It’s also showing in my 3 app what does this mean ?? I haven’t placed an order or anything with 3 today ?? 

Dandel by • Fledgling
  • 1100 Views
  • 3 replies
  • 0 likes

Account in credit

Having set 3 home broadband up with a zte m386d router and paying the required direct debit for the last 10 months with no issues . I found that marchs payment wasn’t taken . Looking at my account found it to be £-84 in CREDIT ! Got on the case with ...

Lulu5354 by • Fledgling
  • 861 Views
  • 2 replies
  • 0 likes
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