Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Slow Internet speed b73 Sutton Coldfield

Hello, I’m experiencing slow Internet connection in Sutton Coldfield, I was receiving 350Mb over the the last 6weeks as a new customer, but now only getting around 30Mb, network check says they are working on a fault, however it’s be over 5 days now....

VT80 by Fledgling
  • 681 Views
  • 1 replies
  • 0 likes

Missing PoE Adaptor

I can only find one previous post from a customer who also had a PoE adaptor missing from their package. I was also lacking the allen key for the hub plate.I have been told that my missing parts will be with me within 5 working days.Might I suggest t...

Broadband down in Bournemouth

Wifi completely unusable in Bournemouth? The local network page says they’re working on an issue but I’ve been without internet for two days and work remotely. Is there any ETA on fixing?

LucyC66 by Fledgling
  • 674 Views
  • 1 replies
  • 0 likes

Best solution Warning when sending your router back to 3

Warning to anyone sending a 5G router back to 3.They sent me a bag to post it.I sent back via their recorded delivery label and checked it was received back by them the next day.Three will still send you emails and letters saying they have not receiv...

5G Broadband and British Gas Hive Hub

Help ! Have recently installed 3 5G broadband which has worked excellently.  today British Gas came to fit Hive central heating controls and the Hive hub will not link to the 3 5G hub. Has anyone else tried this and successfully overcome the problem ...

Archie1 by Fledgling
  • 2127 Views
  • 4 replies
  • 0 likes

Three Home Broadband in Seal, Sevenoaks

I've started experiencing very patchy broadband over the past 3-4 weeks in Seal, Sevenoaks in Kent. It used to be pretty stable but after checking the network checker, it appears there is a fault on the masts and Three are looking into it but this ha...

Sick of some devices not connecting

I've been with 3 mobile home broadband for about 6 weeks and I'm absolutely regretting it.In a 1 person household with 2 devices connected, the Internet is so poor that it can't cope with a teams video call.I also can't connect my Alexa or smart TV t...

No WiFi with 5G hib

I’m on day 10 of no WiFi connection! Is anyone else having this problem? I’ve spoken to 3 who have given me £5 credit on my account but realistically this is no use to me I need my WiFi. They said there was work happening with a mast local to me but...

Billie by Fledgling
  • 1280 Views
  • 3 replies
  • 0 likes

how do i find my number

ive got a account number im trying to add the broadband account to my exsisting account but i dont know my number