Broadband – Get support for broadband related queries

AL3 4 Broadband - Network Fault

Network status reports of issues and Three are working on it.. Ongoing since Saturday. Does anyone have any more information on what the problem is and when it will be resolved? Thanks. Chris

Unable to get my Panasonic TV to connect to the server

I recieved my new ZTE 4G Wireless Router two days ago and have been unable to connect mt Panasonic Viera to teh internet. Everything else connects fine, laptop, phone but my TV fails to connect saying "A home network is available, but connection to t...

Data not connected

I charged 15 pounds of USIM data on the 16th. I came to Venice after charging in Manila, but it doesn't work at all. Please solve it quickly. The number is 07*********

The internet becomes unavailable late at night

I don't know why, but lately my mobile boardband has been slowing down every night after 12pm, with a latency of 200 ping, and download speeds of 10mbps. the internet was fine until 11pm so I'm sure it's not congestion, and it usually happens instant...

Any ideas about getting Vonage MT801 VOIP adapter working with the NR5103EV2 router?

I know the Vonage MT801 (Grandstream) is not faulty because it works with both Virgin and Sky routers. The MT801 registers with Vonage and will receive incoming calls but cannot make outgoing calls.I assume it is something to do with the NR5103EV2 f...

Occasionally lose the internet but there's no indication of a problem. Have to reboot. NR5103EV2

Hi,I've had this NR5103EV2 router for a month or so. Recently it has developed a new fault. All connected devices lose access to the internet. They have the WiFi connection but no internet. All the indicator lights on the router are good and if I log...

Can't connect to work VPN

HiI can't connect to VPN using the ZTE MC888 broadband router. It connect on all other broadband connections, just not my home three one.Thanks Dan

Return 5g hub before contract end

Hi,My 5g broadband contract ends on April 13th, 2024. However, I will be permanently relocating outside of the country on April 15th, 2024. To ensure I avoid any incorrect charges, could you please advise on how I can return the 5G router hub before ...

Best wifi booster for 5g hub?

Quite happy with my 3 5g router but could do with a better signal at the rear of my house. What would you recommend please.. Do I need a booster or maybe Powerline plugs with WiFi? Any help and advice appreciated, thanks, David.

Thre 4G broadband router signal compared to Three phone signal

HiI am looking for broadband at a caravan in a very busy area in the summer months.The data on my Three mobile phone slows down during busy months and using my hotspot for tv/Netflix starts buffering and poor signal, social media pages slow to load u...