Broadband – Get support for broadband related queries

Three WiFi not working

My three wifi hub has 4 lights.. but the one under the envelope button is not lit up - what is causing this?

My Three 4G+ Modum is not connecting to the internet

All the Lights are green, it shows up on my computer but when you connect there is still no signal. This is a joke

NR5103EV2 poor signal strength

Got 5G blue light, Green WiFi light (good but not never high) but Signal strength on red. Anything I can do about this?

Router not connecting to the network

Hi,I have recently received my three router in the mail with the Ethernet cable. Problem is the cable does not fit into the wall port as this is an old style bt phone line.can someone please advise if the correct adapter/wire to use to get the router...

Three. Broadband

I have been tied into a 24 mth plan but not getting the promised coverage. A lot of my devices are now struggling to get any broadband. Been onto three but all they say is I have to pay to get out of contract even though I’m not getting broadband cov...

5G hub not responding with other router after a few days

so I’ve had a 5G hub for a little bit now, best broadband decision I’ve ever made and it’s brilliant, I have a deco x50 mesh network which carry it around on a separate Wi-Fi network and draws the internet from the hub. This works fine but every 2 da...

Buy 5G Hub

Hi,Does anyone know whether you can buy an unlocked 5G hub outright from Three? (i.e. without a contract)Cheers!

Three 5G Broadband Issues & Customer Service Team

I am having issues with a malfuncting ZTE Three 5G Broadband Router.The rouer is dropping signal regularly and the sppeds are so low it will not allow catch up Tv to run - which should only need 3-5mbps to work.On contacting the technical dept they s...

5G Broadband Hub (NR5103EV2) Wont allow my samsung TV or printer to connect to it!

Hi All,Three people on the phone recently convinced me to upgrade my previous Three broadband router to this new one and I have had nothing but trouble!The network appears on both my printer and tv, and the password is entered correctly on both, but ...

Zyxel Nr5103EV2. Voip set up Suddenly cannot make outgoing calls.

Zyxel Nr5103EV2. My voip set up was working fine . then suddenly i can receive but not make calls .something has changed in the router settings that are stopping me from making outgoing calls.I have changed back to my Huawai CPE Pro router i can get ...