Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi, I have the NR5103E hub but it's proving dreadful for taking voip calls. Is there any way that I can reduce my jitter? I have plugged directly into the router using an Ethernet cable and have the router positioned on my window cill and getting exc...
Hi, I take calls for work through my laptop using Avaya, a system which uses VOIP. Since switching to Three broadband, I have had calls drop/go quiet/go robotic. My IT department have spent a lot of time trying to improve things but on their final t...
I'm currently away from home for a month.My Zyxel NR5103E lost it's connection a few days ago and, as others have reported, it won't reconnect without a reboot (which requires someone being present on-site).I phoned Three's technical support team to ...
I have a ZTE 5G router for home broadband. Excellent signal. Normally 250-300Mbps with occasional dips below 100Mbps in peak times.The last week my 5G has dropped to 10Mbps or less. I've been on to support and they say, no issues with the mast. They ...
I’ve moved the broadband over to Three in October, and it’s the worst decision I made! I’ve constantly had issues with internet drops, download speed and the ping is awful! I WFH and also stream games so need a stable and reliable internet connection...
I have an ongoing issue when working from home. I take calls from my work laptop and every five, ten minutes or so the line goes robotic and starts to drop calls. This is affecting my work tremendously and I have called 3 days on the spot and not had...
I have been trying to cancel my broadband since October…. After speaking to customer services 6 times over 6 weeks I finally managed to get a DPD label ( they were making up all sort of excuses for why this took 6 weeks). I finally managed to send ba...
Hi all,I have setup a mesh wifi network with with the 5G hub NR5103E and an Atria AX3000. It works great but every 12 hrs the Ax3000 loses connection with the 5G hub. I suspect it might be the ip lease as I am using a dhcp configuration. Any of you h...
Hi, I’ve recently bought the Three 5G hub. I’ve connected my Amazon Fire Tablet and works great, especially with Sky Go (no buffering) But when I try connecting my iPhone it won’t work even-though ive typed in the same password. Comes up on iPhone ...
I had cancelled my mobile broadband contract on 27/11/2023 and since then I have raised the request for returns bag 4 times and still haven't received anything.I keep requesting and every time I am promised that I will receive the bag in 5 working da...
