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Hello. I signed up to Three 5G Broadband back in April with the promise that I'd get around 120mbps downstream on average, and got given the Greenpacket 5G Outdoor hub and eero router.I live in a three story block of flats (on top floor) and I'm abou...
Hi, I recently switched to Three using the broadband switch process. My hub came today so I set it up and the globe is red but I can still connect and get incredibly low speed (can’t even load a web page).I rang three support and they said it’s becau...
Hi AllWe've had a Three 3g/4g router (B535-232) for many years, it has 2 rabbit ear antenna and sits in a window on our narrowboat. We can get a signal in most places we travel between Leighton Buzzard and Northampton. Comparing the router to my iP...
I've bought a new tablet but when I try to connect with the hub it says ' saved/check password and try again '
Hi - on my previous broadband I had changed the settings on my router to point to the OpenDNS server.I now have three 5g broadband and the ZTE MC888 router however I can't find in the router admin console where to change the DNS settings.Is this even...
My router has only one light on it despite unplugging, switching it on and off.
I have a 24gb 24m data only sim that i have had about 2 months and i have nearly used all the data and now looking at the next option (doesn't expire till March 27)When i click on the buy add on one of my options is :3v PAYG MBB 120GB 12M and a one t...
Good Morning, Can you tell us why I am not getting any signal in Netherlands as I paying monthly data which including data roaming allowance as well. The last time I went to Spain last year was great.I cannot work out why isn’t available this time s...
I've had the for about a month now, and everything was working fine until today. Around lunchtime, my internet connection dropped completely. I also couldn’t connect to the Eero device, which pulses white for a while and then turns red.The Y5 unit on...
Hi all, purchased a Amazon fire stick (wifi6) and started the set up process. Fire stick found my internet, so tried to connect by typing in password. But keeps failing.. a message in red says ‘connection to Wi-Fi failed, try again’ I have tried like...
