Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Conversations

Can’t connect to router

I have not had any Wi-Fi for 3 days. There is a network problem when I do a postcode check. How long do problems like this usually last? 

Tizme by Fledgling
  • 429 Views
  • 1 replies
  • 0 likes

Three WiFi not working

My three wifi hub has 4 lights.. but the one under the envelope button is not lit up - what is causing this? 

Gavnor by Regular
  • 1578 Views
  • 8 replies
  • 0 likes

Router not connecting to the network

Hi,I have recently received my three router in the mail with the Ethernet cable. Problem is the cable does not fit into the wall port as this is an old style bt phone line.can someone please advise if the correct adapter/wire to use to get the router...

Scott by Fledgling
  • 1138 Views
  • 4 replies
  • 0 likes

Three. Broadband

I have been tied into a 24 mth plan but not getting the promised coverage. A lot of my devices are now struggling to get any broadband. Been onto three but all they say is I have to pay to get out of contract even though I’m not getting broadband cov...

tbtina by Fledgling
  • 477 Views
  • 1 replies
  • 0 likes

5G hub not responding with other router after a few days

so I’ve had a 5G hub for a little bit now, best broadband decision I’ve ever made and it’s brilliant, I have a deco x50 mesh network which carry it around on a separate Wi-Fi network and draws the internet from the hub. This works fine but every 2 da...

Kate31 by Fledgling
  • 654 Views
  • 1 replies
  • 1 likes

Buy 5G Hub

Hi,Does anyone know whether you can buy an unlocked 5G hub outright from Three? (i.e. without a contract)Cheers!

Three 5G Broadband Issues & Customer Service Team

I am having issues with a malfuncting ZTE Three 5G Broadband Router.The rouer is dropping signal regularly and the sppeds are so low it will not allow catch up Tv to run - which should only need 3-5mbps to work.On contacting the technical dept they s...

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