Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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My Three 4G Plus Huawei dongle does work with my new laptop

I have removed the SIM card and put it back again but my dongle carries on not working on my new laptopI have also connected my dongle to different USB ports of my new laptop but also it carries on not workingwhen I connect my dongle to my new laptop...

screen by Fledgling
  • 415 Views
  • 5 replies
  • 0 likes

App issues

Ever since I changed from virgin to three about a year or so ago I’ve never been able to use my WhatsApp, screwfix, octopus, Tesla, chess and Santander apps properly.  They just sit there with hourglass churning away or say “no internet connection” o...

Broad band rubbish

Any issues with broadband in northeast Iv been having problems with connectivity? 

Sg10 by Fledgling
  • 159 Views
  • 1 replies
  • 0 likes

Outdoor hub won't connect during setup

Trying to install outdoor hub upgrade, I followed the instructions but the eero app fails the setup process. The app finds the eero modem, then attempts to connect to the hub but fails and abandons the process telling me to check all the connections ...

Antieero by Fledgling
  • 339 Views
  • 3 replies
  • 0 likes

customer service

Really not happy with Three at the moment. Having recently purchased a standalone 5G broadband account for my daughter at University she has complained of a hit and miss on signal. Seeing that there is an extender system (EERO) I contacted 3 to ask f...

CJ1 by Fledgling
  • 180 Views
  • 1 replies
  • 0 likes

Very slow speed after bad weather

Hi I have three 5G broadband and it is a decent service. However after a few bad storms, my speed as dropped off a cliff and will not return. Have previously had speeds of 200mb-500mb now its around less than 1mb. You will get days when the speed goe...

Jelley93 by Fledgling
  • 186 Views
  • 1 replies
  • 0 likes

Home broadband is unusable!!!

It’s been a week know where my home broadband is very slow to the point where it simply can’t load a website, before last week Thursday it was working brilliantly connecting to 5G and I wasn’t having issues for months, now since last week Thursday it...

No internet broadband

Hi  I got no connection with my broadband WiFi (nottingham area - NG10)I am using my 5g data right now 5g from three data mobile is workingbut accessing via broadband is not working, I restarted it already but it’s the same, no internet  

CostaBR by Fledgling
  • 165 Views
  • 1 replies
  • 0 likes
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