Devices – Get support for device related queries

Still waiting for a replacement tablet after 6 weeks !!!!!

So as a customer I ordered a s9 plus Fe tablet, after being with three for a while. I already have 2 iPhone 14's on contract.I work for the ambulance service so as you can imagine I work long hours and was looking forward to my tablet. When it arrive...

Zte Mf286d 3g/4g blinking blue

I have recently bought the ZTE Mf286d to give Internet access to my new flat. It is set up but the 3g/4g light is flashing blue non stop. How do I get it to stay blue and connect?

£250 trade in

How does the trade in deal work do you get the cash straight away?

Phone installment

I missed my direct debit phone installment how can I pay again?

Device plan

I want to ad a device plan to my account

Upgrade delivery date confusion

On 28/06 I placed an upgrade request and paid for Saturday delivery, this didn’t happen as the system did not send me the e-sign document so I had to have this resent (after being told to just cancel and re-make the order) and told that this would al...

Upgrade Stuck at Submitted

Hello, I attempted to upgrade my phone on the 26th of June however I missed a call at 20 to 8 which I afterwards found out was a fraud check. Due to me not answering the upgrade was cancelled and I was referred to the fraud department. I then tried a...