Devices – Get support for device related queries

DPD Tracking Issue

I recently ordered an iPhone 15 on the Three website, and I was allowed the phone as I passed the credit check and got sent my tracking reference number and the contract details, however, I downloaded the DPD app so I can track my delivery and when I...

Sim card

Will my Samsung S 22 sim card fit any other phone. I was a pay monthly customer but just cancelled. I want to keep my number

Samsung mobile

Good morning my Samsung is under contract with Three for damage cover. I have paid the excess and was told it would be fixed within a few days. my mobile is ***********. I have not heard anything since. please let me know what is happening. kin...

Three texts

Hi how can I stop three from texting me at 4am about a recurring top up?

I got paramount plus free for a year when I renewed contract in December, still cannot get it as I d

I don’t know how to get paramount + on my tv , got it free in December and haven’t been able to find anyone to help , I’m deaf and can’t phone

Why cant i log in to my mobile. It keeps taking me to my broadband. I have tried reregister but no

Can't log in my mobile only goes to broadband number

Any plans for the new Sony Xperia 1 VI?

Are there any plans for Three to do a contract with the Sony Xperia 1 VI? It releases May 15 and so far only O2 are showing it as a deal but they are a rip and rubbish signal.

Why isn't there Pixel Watch and Pixel 2 watch lte support?

So we are almost half way through 2024 and as yet no support for Pixel lte watch owners to connect to their Pixel phones.After Three had a huge marketing pushing out the Pixel 2 with Pixel 8 Pro and yes it was for the WiFi watch only, but a lot of pe...

Returned 5G Hub

I have cancelled my account with three in January. I was told the Jiffy bag would be sent to me. Which never I never received. Contacted three 3 times to get the Jiffy bag. I received an email to say I would be charged £105 for an unreturned device. ...

Plan Expires in couple of days

I am signed up to a 24 months plan which expires soon. Do I need to buy another plan or just need to upgrade?