Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Best solution eSIM

 Hi iPhone on 18.1 and noticed that you can now convert your SIM card to an eSIM, was that there before and would you switch? 

IMG_0034.jpeg
Robti by Active
  • 276 Views
  • 2 replies
  • 0 likes

Apple watch

I dont need a cellular contract. If i get an apple watch on contract and just 1 month cellular will it only charge me for the 1 month cellular then default back to the device only payment?

iPhone 16 pro max order

I ordered a new iPhone 16 pro max on the 30th of September and was told delivery will be on 30th of October. This is fine if it’s on time as I go on holiday a few days later. So I suppose my question is am I likely to get it on this day and why hasn’...

Jason72 by Fledgling
  • 354 Views
  • 1 replies
  • 0 likes

Xperia 1 ii not making it recieving calls

My Sony Xperia 1 ii is suddenly unable to make or receive calls , SIM is  fine in other phones and other network sims  work in phone was  not supplied by  3  and  was just  bought as a unlocked device

Jet69 by Regular
  • 436 Views
  • 5 replies
  • 0 likes

iMessage activation error

I’ve just got a new refurbished iPhone 14 Pro and everything’s gone fine setting it up except my iMessage and FaceTime won’t connect to my phone number and I get an error saying “an error occurred during activation try again” whenever I try. I’ve res...

marlling by Fledgling
  • 188 Views
  • 1 replies
  • 0 likes

Changing Three Modem ZTE MC888 to your 5G Outdoor Router with Eero 6.

I live in an area of Bolton where it's only possible to receive a 5G broadband signal outdoors and 4G only indoors. I live in  bungalow and a couple of months ago I moved the ZTE MC888 router to a position as high in the loft as I could get it. Lo an...

NevG by Fledgling
  • 884 Views
  • 10 replies
  • 0 likes

Upgrades

Hi, I came into store yesterday and upgraded, I will be getting the iPhone 16 but waiting for it to be delivered, I’m just wondering when will that get changed on my app?Thank you Katrina. 

Katrina by Fledgling
  • 188 Views
  • 1 replies
  • 0 likes

Issue with VoLTE and IMS Registration on Rokit 3D Pro

I am writing to seek your assistance with an issue I’m experiencing on my Rokit 3D Pro handset while using your network. I have been a loyal Three customer and have recently encountered a problem related to VoLTE and IMS registration on this device, ...

joeuk3 by Fledgling
  • 329 Views
  • 2 replies
  • 1 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors