Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Cancel my renewal

I want to cancel my renewal for my old tablet I went to three shop they sent me a email to cancel them and the email not work 

iphone 16 plus delivery

Hi, I upgraded to iphone 16 plus and placed the order on 15th September , my order just says submitted on three under orders and have not received no further updates such as dpd delivery confirmation as yet. Was wondering when I can expect the order ...

Lm40__ by Fledgling
  • 312 Views
  • 3 replies
  • 1 likes

Trade in email not received

I recently just upgraded to iPhone 16 I received my device on 21st Sep I still haven’t received the trade in email?? It was an upgrade..

Trade in identifies the wrong phone

adding my IMEI number to the trade in spot on the website identifies that its a pixel 8 pro but it thinks i have a 256gb model which i most definitely don't, i have a 512gb model which could be worth more money in a trade in.whats the deal and how do...

DM00SE by Fledgling
  • 211 Views
  • 3 replies
  • 0 likes

Upgrading early

Hi all just a question really I’ve got until February 2025 until my contract finishes but looking to upgrade now I understand there’s an early upgrade fee but would me trading my current device in cancel out the fee? Thanks. 

LiamJ92 by Fledgling
  • 168 Views
  • 1 replies
  • 0 likes

Upgrading my plan

Hi I had a phone contract which has now ended and I have changed my contract to a sim only contract but it’s still charging me for phone contract instead of my sim only now so what do I do 

Can’t and won’t let me upgrade

Hi I was told by 3 that I couldn’t get a phone on contact because I have a low credit score then the same day I received a phone call from 3 saying if I have a SIM card deal and make three months payments I would be able to upgrade to a new phone so ...

L33 by Fledgling
  • 204 Views
  • 1 replies
  • 0 likes
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