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Proof of usage

I have nightmare with customer service  3G company  more than three weeks, they can't sort out proof of using no chance they send you  document i have contract with them 10 years finally, i'm happy to cancel my contract because NOT professional worke...

Alex28 by Fledgling
  • 286 Views
  • 2 replies
  • 0 likes

How to transfer old number to upgraded new iphone?

Hello. I am an existing Three contract customer and I just purchased a new iphone because the operating system would no longer update on my old iphone, and now most of my apps don't work. I have received the new phone and started the set up process b...

Cat1 by Fledgling
  • 543 Views
  • 4 replies
  • 0 likes

Best solution Broken plug

Hi, the plug for my hub got broken in a house move, can I order a new one? Can’t find it online and similar plugs/adaptors aren’t working.

SAllen3 by Fledgling
  • 370 Views
  • 1 replies
  • 0 likes

Using my own router

HiI was having trouble connecting to YouTube app on my home cinema projector. It would say "Unable to load requested page" so I tried using my mobile phone connected as a hotspot to the projector and I am able to access YouTube via the built in app.I...

zippy by Regular
  • 512 Views
  • 4 replies
  • 0 likes

Best solution Service to "legacy" phones

Hi I have a legacy Blackberry Keyone with on Android 8.1.0. I'm fond of it so does anybody know if 3 provide a 3 G service on any of their SIMS that would work on it?

GilD by Fledgling
  • 414 Views
  • 2 replies
  • 0 likes

Wifi connection

Recently got a new wifi hub and I can't connect any of my amazon alexa devices. When in set up mode it connects to my device but then says my password is wrong. Also can't setup my 3 app to connect to my wifi hub.Tried everything that it says online....

Proof of usage

I’m in the process of making a claim from my insurance for my damaged handset, which was gifted to me by my ex partner who I’m no longer in contact with. I’ve used the same handset for the past 4 years with the SIM card provided by Three. Unfortunate...

MaiTana by Fledgling
  • 429 Views
  • 1 replies
  • 0 likes

5G on Apple Watch Ultra 3

I get a really good 5G signal around my home on my iPhone 16 pro max - usually over 500mb download.i have a new Apple Watch Ultra 3 (5G capable) shared on my plan. My watch only ever shows 4G.Anyone else. I’ve read I may need to enable ‘standalone 5G...

C53204 by Fledgling
  • 478 Views
  • 1 replies
  • 0 likes

Bad problems with the y5 outdoor hub

We are having a huge issue with our outdoor y5 hub. No wifi for nearly a week now and im starting to feel like its not an urgent issue as just keep getting told we ate working on the problem.Is anyone else experiencing this issue ???

Pollitt by Fledgling
  • 345 Views
  • 1 replies
  • 0 likes