Devices – Get support for device related queries

Apple Watch pairing error

Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...

Samsung Galaxy A55

When will the A55 be available from Three?

exchanged phone

Hello, i need some help here. Upgraded my device iphone 15pro last friday, and found dust under camera lense, contacted 3network web chat, for exchange device. i have been told it will be delivered with 7-8working days. My main question is: why T&C s...

5G Hub prevents notifications coming through on my phone

I signed up to Three home broadband on 18/01/2024, my 5G hub would have arrived a few days after this.On 06/02/2024, I messaged a friend and said my Google Pixel phone was sending me notifications through with a long delay. It would have been doing t...

Returns labels for Mobile phone

On 1 March I contacted 3 to cancel my contract and new phone before it arrived. I was promised a DPD returns label by email. Since then I have phoned 4 times looking for this, afterall its only an email, with more promises. I am aware that the coo...

I have made extra payments for my iphone with 3 contract. Will I get my refund?

I brought apple iphone with 3 sim contract. I made 2 extra payments as my payment is all paid for my device. Will I get refund for extra payments made ?

Does Three mobile stopped selling OnePlus phones?

Does Three mobile stopped selling OnePlus phones? or are the OnePlus12 will be available at some point?

E53305 - Galaxy Watch 6

It's been 4 weeks since I took this contact out after recently purchasing a new S24 Ultra. I have wasted about 15 hours on the phone to support team and eventually a technician who could understand what I was taking about.But still no resolution, sam...

Selling phone while under contract

I have took out a contract with three within the last few months but decided I am not too keen on the device I got, are you allowed to sell the phone while still under the contract? Of course I will still be paying the contract but just wondering if ...

Upgrade

Hey so I have a three contact for 100gb that finishes in December. But I want to upgrade the data allowance to unlimited till December. I think I can do it just need some help. Or even if I can decrease the data allowance to the minimum and get a 2nd...

Mifi when roaming

i have a huawei 5783-330 mifi device that i took to holland in december and germany in january I've used it many times in UK, but for some reason in the above countries it kept asking me for a password and wouldnt accept any that i tried to use. Aft...