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DPD have delivered new handset to wrong town

I recently upgraded my handset with Three and the courier company have marked it as delivered... To a completely different town to where I live. I instantly contacted Three and they are currently "investigating", which can apparently take up to 5 day...

Samsung chromebook

Hi everyone,Just upgraded to a Galaxy Fold 7 at the start of November.Tried to claim the Samsung Chromebook, which turns out the eligible device had to be purchased by 2nd October and claim submitted by the 30th October.Three were still advertising a...

Delivery

My delivery details not showing 

Natz1 by Fledgling
  • 325 Views
  • 3 replies
  • 0 likes

Proof of usage

I have nightmare with customer service  3G company  more than three weeks, they can't sort out proof of using no chance they send you  document i have contract with them 10 years finally, i'm happy to cancel my contract because NOT professional worke...

Alex28 by Fledgling
  • 335 Views
  • 2 replies
  • 0 likes

How to transfer old number to upgraded new iphone?

Hello. I am an existing Three contract customer and I just purchased a new iphone because the operating system would no longer update on my old iphone, and now most of my apps don't work. I have received the new phone and started the set up process b...

Cat1 by Fledgling
  • 756 Views
  • 4 replies
  • 0 likes

Best solution Broken plug

Hi, the plug for my hub got broken in a house move, can I order a new one? Can’t find it online and similar plugs/adaptors aren’t working.

SAllen3 by Fledgling
  • 477 Views
  • 1 replies
  • 0 likes

Using my own router

HiI was having trouble connecting to YouTube app on my home cinema projector. It would say "Unable to load requested page" so I tried using my mobile phone connected as a hotspot to the projector and I am able to access YouTube via the built in app.I...

zippy by Regular
  • 625 Views
  • 4 replies
  • 0 likes

Best solution Service to "legacy" phones

Hi I have a legacy Blackberry Keyone with on Android 8.1.0. I'm fond of it so does anybody know if 3 provide a 3 G service on any of their SIMS that would work on it?

GilD by Fledgling
  • 498 Views
  • 2 replies
  • 0 likes