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Huawei Mifi

Got a Huawei Mobile WiFi thing - as an add on to oiur Mobile Broadband- but can’t find a SIM with it. 

ErcsMum by Fledgling
  • 268 Views
  • 3 replies
  • 0 likes

Best solution Your eSIM is not ready yet

I accidentally removed my eSIM from my Samsung S23 FE. When I try to add it back, I get this message:"Your eSIM is not ready yet. Contact your service provider for more information."What should I do right now?

cemyag by Fledgling
  • 331 Views
  • 4 replies
  • 0 likes

Moving phone number

Hi, i have purcahsed a sim yesterday, i have activated it but it has not moved my existing number over, when will this happen please?

Best solution Phone fault

My Samsung A16 has got a black screen and i can't turn it on. It had charge so I know it's not because of no battery.  I have only had the phone for 6 months Any advice how to get this repaired please 

Chelle by Fledgling
  • 258 Views
  • 2 replies
  • 0 likes

DPD have delivered new handset to wrong town

I recently upgraded my handset with Three and the courier company have marked it as delivered... To a completely different town to where I live. I instantly contacted Three and they are currently "investigating", which can apparently take up to 5 day...

Samsung chromebook

Hi everyone,Just upgraded to a Galaxy Fold 7 at the start of November.Tried to claim the Samsung Chromebook, which turns out the eligible device had to be purchased by 2nd October and claim submitted by the 30th October.Three were still advertising a...

Delivery

My delivery details not showing 

Natz1 by Fledgling
  • 255 Views
  • 3 replies
  • 0 likes

Proof of usage

I have nightmare with customer service  3G company  more than three weeks, they can't sort out proof of using no chance they send you  document i have contract with them 10 years finally, i'm happy to cancel my contract because NOT professional worke...

Alex28 by Fledgling
  • 266 Views
  • 2 replies
  • 0 likes

How to transfer old number to upgraded new iphone?

Hello. I am an existing Three contract customer and I just purchased a new iphone because the operating system would no longer update on my old iphone, and now most of my apps don't work. I have received the new phone and started the set up process b...

Cat1 by Fledgling
  • 473 Views
  • 4 replies
  • 0 likes