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Conversations

Three Refund issue

Has anyone else had an issue with three giving refunds? There was a miscommunication with me and a member of there team and they cancelled my order by accident, but it didn’t process properly. It’s now been over 2 months since I ordered the device an...

Henryfs by Fledgling
  • 177 Views
  • 2 replies
  • 0 likes

Huawei Mifi

Got a Huawei Mobile WiFi thing - as an add on to oiur Mobile Broadband- but can’t find a SIM with it. 

ErcsMum by Fledgling
  • 281 Views
  • 3 replies
  • 0 likes

Best solution Your eSIM is not ready yet

I accidentally removed my eSIM from my Samsung S23 FE. When I try to add it back, I get this message:"Your eSIM is not ready yet. Contact your service provider for more information."What should I do right now?

cemyag by Fledgling
  • 352 Views
  • 4 replies
  • 0 likes

Moving phone number

Hi, i have purcahsed a sim yesterday, i have activated it but it has not moved my existing number over, when will this happen please?

Best solution Phone fault

My Samsung A16 has got a black screen and i can't turn it on. It had charge so I know it's not because of no battery.  I have only had the phone for 6 months Any advice how to get this repaired please 

Chelle by Fledgling
  • 269 Views
  • 2 replies
  • 0 likes

DPD have delivered new handset to wrong town

I recently upgraded my handset with Three and the courier company have marked it as delivered... To a completely different town to where I live. I instantly contacted Three and they are currently "investigating", which can apparently take up to 5 day...

Samsung chromebook

Hi everyone,Just upgraded to a Galaxy Fold 7 at the start of November.Tried to claim the Samsung Chromebook, which turns out the eligible device had to be purchased by 2nd October and claim submitted by the 30th October.Three were still advertising a...

Delivery

My delivery details not showing 

Natz1 by Fledgling
  • 261 Views
  • 3 replies
  • 0 likes

Proof of usage

I have nightmare with customer service  3G company  more than three weeks, they can't sort out proof of using no chance they send you  document i have contract with them 10 years finally, i'm happy to cancel my contract because NOT professional worke...

Alex28 by Fledgling
  • 271 Views
  • 2 replies
  • 0 likes