Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Conversations

Upgrading my plan

Hi I had a phone contract which has now ended and I have changed my contract to a sim only contract but it’s still charging me for phone contract instead of my sim only now so what do I do 

Can’t and won’t let me upgrade

Hi I was told by 3 that I couldn’t get a phone on contact because I have a low credit score then the same day I received a phone call from 3 saying if I have a SIM card deal and make three months payments I would be able to upgrade to a new phone so ...

L33 by Fledgling
  • 369 Views
  • 3 replies
  • 0 likes

TV & HUB

My 3 mobile 5G hub worked well in Stafford. I had 6 white lights. Now in Scarborough I have 5 white lights. 4th is Blue. The hub is linked to TV via cable. I struggle to receive iplayer, it's, more4 etc. Netflix seems OK. I run no other devices. Almo...

Buzby by Fledgling
  • 207 Views
  • 0 replies
  • 0 likes

Pixel 9 pro delivery dates

Any update on the delivery dates of these? Was told the 12th of sept originally but heard nothing since and chat are no use whatsoever. Would be nice to be updated as other carriers are receiving orders or at least getting delivery dates 

flux78 by Fledgling
  • 434 Views
  • 4 replies
  • 0 likes

New Apple Releases & Delivery Dates

Hello,I’m just wondering if Three opt for delivery dates well in advance of release dates to cater for demand? I’ve recently ordered an Apple Watch Ultra 2 Black with a delivery date in October suggested, but I am of course aware that they are being ...

App by Fledgling
  • 705 Views
  • 6 replies
  • 0 likes

No sound on calls

The sound on my phone has suddenly stopped working in calls – the caller cannot hear me and I cannot hear them. The call does connect and is charged. Can you suggest anything I might have missed ? Samsung Galaxy J3(2016).   Android 5.1.1.   No recent...

Duncodin by Fledgling
  • 257 Views
  • 0 replies
  • 0 likes

Want to change my device color which I just ore-ordered

So 2 days ago I preordered Iphone 16 pro max in natural titanium color. But now 2 days later I’ve changed my mind and want to replace it with black titanium. So will it be possible to do it? Or I cant do anything now?

Hamza98 by Fledgling
  • 377 Views
  • 1 replies
  • 1 likes
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