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Best solution Go roam around the world extra pass

Does this pass also covers Hong Kong and Singapore and those destinations in the go roam around the world Pass? Just I am passing thru Hong Kong for a few days to China then to Singapore,  my final destination.  So if I just buy the Extra pass then I...

MoniDib by • Fledgling
  • 1076 Views
  • 4 replies
  • 0 likes

Best solution Apple Watch Ultra 3 mobile plan not working on Three

Trying to set up my Apple Watch 3, following the instructions on the three website (https://www.three.co.uk/support/sim-support/smartwatch-pairing-support) and get the following error from the three server:403 ForbiddenMicrosoft-Azure-Application-Gat...

Pasty by • Regular
  • 2539 Views
  • 6 replies
  • 1 likes

Data pack stuck on submitted

So I bought a 60GB pay as you go yesterday I was charged £10 and did not even get my data and call and texts usually it would always happen instantly 

Best solution Honor 400 Lite - how to switch on VoLTE

Hi,I recently bought a Honor 400 Lite from Honor store (not from Three Store), this device does not have the toggle option"VoLTE", how to enable VoLTE on this device, anyone know? Thanks

Jerry1 by • Fledgling
  • 1773 Views
  • 3 replies
  • 0 likes

Best solution Data pack

This morning I bought a data pack for £15 the data pack was not applied to my account and instead my phone has used the £15 credit I don’t have the funds to top up again but need my phone on as I’ve two small children 

Abieeb97 by • Fledgling
  • 632 Views
  • 1 replies
  • 0 likes

Best solution Receiving Unknown ID call

I have received Unknown caller Id calls I ended the call in seconds can they copy your SIM card or and anythong off my iPhone? 

Phone number reverted

I recently joined 3 and transferred my number from old network. everything went smoothly and worked just fine, today I had to switch my phone off and when I switched back on & made a call, the phone number is showing as the number originally on the 3...

Best solution I've got a first bill for an I phone I don't own.

Got bill for phone I don't own. Contract is in my name linked to an empty bank account.I don't own ,have or even like iPhones.You have given someone a new iPhone in my name.

Cliff23 by • Fledgling
  • 710 Views
  • 2 replies
  • 0 likes

Best solution Can I transfer to eSIM with PayAsYouGo AutoRenew Data Packs ??

Hi thereI have been a THREE customer for nearly 2 years now on PayAsYouGo AutoRenew Data Packs. I currently use a physical SIM in an iPhone 12.I have just acquired an upgraded iPhone 15 which is eSIM only. Is my (non) contract compatible with eSIM ??...

priyp by • Regular
  • 1081 Views
  • 3 replies
  • 0 likes
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