Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

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Best solution Data pack

This morning I bought a data pack for £15 the data pack was not applied to my account and instead my phone has used the £15 credit I don’t have the funds to top up again but need my phone on as I’ve two small children 

Abieeb97 by Fledgling
  • 539 Views
  • 1 replies
  • 0 likes

Best solution Receiving Unknown ID call

I have received Unknown caller Id calls I ended the call in seconds can they copy your SIM card or and anythong off my iPhone? 

Phone number reverted

I recently joined 3 and transferred my number from old network. everything went smoothly and worked just fine, today I had to switch my phone off and when I switched back on & made a call, the phone number is showing as the number originally on the 3...

Best solution I've got a first bill for an I phone I don't own.

Got bill for phone I don't own. Contract is in my name linked to an empty bank account.I don't own ,have or even like iPhones.You have given someone a new iPhone in my name.

Cliff23 by Fledgling
  • 579 Views
  • 2 replies
  • 0 likes

Best solution Can I transfer to eSIM with PayAsYouGo AutoRenew Data Packs ??

Hi thereI have been a THREE customer for nearly 2 years now on PayAsYouGo AutoRenew Data Packs. I currently use a physical SIM in an iPhone 12.I have just acquired an upgraded iPhone 15 which is eSIM only. Is my (non) contract compatible with eSIM ??...

priyp by Regular
  • 917 Views
  • 3 replies
  • 0 likes

Best solution Text messages

I can't send text to enter competitions, what do I need to do to change this.

Sang59 by Fledgling
  • 625 Views
  • 4 replies
  • 0 likes

Best solution Ultra 3 pre order

When will Three let us pre order the Apple Ultra Watch 3? 

Hassk29 by Fledgling
  • 1381 Views
  • 5 replies
  • 0 likes