Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
Last month I took out a new mobile contract but then decided I didn’t want it so returned it within the 14 day cooling off period. But this month I noticed that I still get charged the VAT for the phone even though I returned the device. VAT charge i...
Why is it more expensive to buy a new handset outright from Three than it is to buy direct from the manufacturer? For example the new Samsung Galaxy S24 costs £799 from Samsung, but £822 from Three. Why?
I have been trying to get Proof of Usage Please!Proof of purchaseProof of usageProof of Barring Can find help anywhere
I’m unable to link my Apple ultra 1 watch to my three plan. I enter the email and password to my three account. A message then appears saying one of the fields is missing and goes no further.Am I missing a text field to fill in? Is there a fault with...
Good morning, i was denied of a phone contract because of credit scores that was 4 months ago. I want to re apply again but i want to know if i stand a chance if i pay the highest or higher upfront cost.
Hello,I just purchased the new iPhone 15 pro and I was trying to transfer my e-sim from my iPhone 11 to my new phone and it wasn’t working I tried several ways such as the direct transfer through iOS and through QR code it’s not working. Can you plea...
Hello i opted in for an upgrade on my mobile and I cannot recieve it because i do not have ID with my most recent address. Is their another way to go around it other then retrieving a four digit pin from the shop as I have tried twice and am unable t...
Has anyone resolved this issue I’ve been trying to get it sorted since may. I’ve even spoken to Apple about the issue which they said is down to the network provider. I am sick of unpairing and pairing my phone/watch this does not work I have even e...
Hi, i can’t seem to pair my apple Watch series 9 to my mobile service Three.anyone with the same issue and how do i go about it please
Purchased the iPhone 15 Pro in-store (contract) last 19th of October and up until now there is no update regarding the delivery. We were told via Three's chat service that it will be delivered today 08/11/2023 but when we checked today, is is still a...
